Brittany Hayes
Millsboro,DE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Delaware Mentor
03.2020 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Caregiver
Salvation Army
08.2018 - 09.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Crew Member
McDonald's
06.2016 - 05.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Medical Receptionist
Focus Behavioral Health
11.2015 - 03.2016
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
Education
Harris School of Business - Dover
Dover, DE06.2013
No Degree - Medical Office
Sussex Technical Adult Division
Georgetown, DE06.2010
High School Diploma -
Sussex Central High School
Georgetown, DE06.2008
Skills
- Direct Patient Care
- Care Delivery
- Behavioral Management
- ADL Support
Timeline
Direct Support Professional
Delaware Mentor
03.2020 - Current
Caregiver
Salvation Army
08.2018 - 09.2019
Crew Member
McDonald's
06.2016 - 05.2018
Medical Receptionist
Focus Behavioral Health
11.2015 - 03.2016
Harris School of Business - Dover
No Degree - Medical Office
Sussex Technical Adult Division
High School Diploma -
Sussex Central High School