Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Hayes

Millsboro,DE

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Direct Support Professional

Delaware Mentor
03.2020 - Current
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Caregiver

Salvation Army
08.2018 - 09.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Crew Member

McDonald's
06.2016 - 05.2018
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Medical Receptionist

Focus Behavioral Health
11.2015 - 03.2016
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.


Education

Harris School of Business - Dover
Dover, DE
06.2013

No Degree - Medical Office

Sussex Technical Adult Division
Georgetown, DE
06.2010

High School Diploma -

Sussex Central High School
Georgetown, DE
06.2008

Skills

  • Direct Patient Care
  • Care Delivery
  • Behavioral Management
  • ADL Support

Timeline

Direct Support Professional

Delaware Mentor
03.2020 - Current

Caregiver

Salvation Army
08.2018 - 09.2019

Crew Member

McDonald's
06.2016 - 05.2018

Medical Receptionist

Focus Behavioral Health
11.2015 - 03.2016

Harris School of Business - Dover

No Degree - Medical Office

Sussex Technical Adult Division

High School Diploma -

Sussex Central High School
Brittany Hayes