Brittany Hickman
Baltimore,MD
Summary
Motivated, responsible, and eager to learn new skills, an emerging professional looking to showcase expertise in high-level customer service within a forward-moving organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Material Handler
Fila
09.2022 - Current
- Loaded and unloaded shipments, verifying contents against packing lists for accuracy.
- Maintained cleanliness and organization of work areas to comply with safety regulations.
- Monitored equipment performance, reporting issues promptly to minimize downtime during operations.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
Security Officer
Watkins Security Agency
02.2016 - 09.2022
- Responsible for safeguarding patrons and ensuring safety rules are adhered to
- Responsible for training/on boarding of all new security staff
- Operate surveillance cameras monitoring public areas and entrances
- Responsible for calling the police or fire department in cases of emergency
Assistant Manager
FYE
05.2013 - 02.2016
- Provided top notch customer service for clientele, internal and external
- Coordinated staff schedules and activities to ensure maximum efficiency
- Advised store managers on staffing needs and inquiries while working quickly to address any managerial concerns
- Always maintained pristine store presentation
Cashier and Sales Associate
Dr. Denim
09.2010 - 08.2012
- Developed and maintained excellent customer service
- Consistently drove and exceeded sales goals
- Responsible for the appearance of the retail area and overall operation space
- Addressed customer inquiries and complaints
Education
Diploma - undefined
Frederick Douglass High School
05.2008
Skills
- National CPR Foundation: CPR/AED/ First Aid
- Microsoft Outlook
- Microsoft Words
Certification
:PHLEBOTOMY TECHNICIAN CERTIFICATION
:Medical Administration Assistant certification
Timeline
Material Handler
Fila
09.2022 - Current
Security Officer
Watkins Security Agency
02.2016 - 09.2022
Assistant Manager
FYE
05.2013 - 02.2016
Cashier and Sales Associate
Dr. Denim
09.2010 - 08.2012
Diploma - undefined
Frederick Douglass High School
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