Brittany Hill
Waukegan,IL
Summary
Organized and dependable administrative candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and generate growth. Seeking to obtain and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Teacher's Assistant
St. John's Preschool
11.2022 - 05.2024
- Oversaw up to 16 students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Legal Assistant/Administrative Assistant (Hybrid)
Douglas Law Office
05.2014 - 03.2016
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Organized documents to manage paper and electronic filing systems of clients.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Customer Service Representative
Insight Global
02.2009 - 03.2014
- Managed high-volume call center tasks, maintaining professionalism under pressure and prioritizing customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information using CRM Software to maintain customer records.
- Handled up to 80 inbound calls per shift
Education
Coursework Completed - Early Childhood Education
Fayetteville Technical Community College
Fayetteville, NC05.2024
Associate of Arts - Liberal Arts And General Studies
Barton County Community College
Fort Riley North, KS05.2016
Skills
- Early Childhood Education
- Scheduling/Planning
- Microsoft Office (Powerpoint, Excel, Word)
- Adobe Photoshop
- Marketing Materials
- Call Center Customer Service
- CRM software proficiency
- Data Entry
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Teacher's Assistant
St. John's Preschool
11.2022 - 05.2024
Legal Assistant/Administrative Assistant (Hybrid)
Douglas Law Office
05.2014 - 03.2016
Customer Service Representative
Insight Global
02.2009 - 03.2014
Coursework Completed - Early Childhood Education
Fayetteville Technical Community College
Associate of Arts - Liberal Arts And General Studies
Barton County Community College
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