Brittany Hirsch
Elizabeth City,NC
Summary
Dynamic Logistics Specialist with proven success at TCOM LP in streamlining operations and enhancing supply chain efficiency. Skilled in logistics analysis and problem-solving, I implemented process optimizations that improved order fulfillment precision. A dependable team player, I excel in inventory management and fostering cross-functional collaboration to achieve project goals.
Overview
15
15
years of professional experience
Work History
Logistics Specialist
TCOM LP
Elizabeth City, NC
11.2024 - Current
- Managed logistics processes to facilitate on-time delivery of essential materials and products.
- Directed inventory control processes to ensure optimal stock levels and mitigate excess inventory.
- Designed and executed strategic process enhancements aimed at increasing supply chain efficiency.
- Developed and implemented training programs to enhance junior staff's understanding of logistics management principles.
- Managed tracking of supply equipment and product inventory to support operational efficiency.
- Facilitated resolution of invoicing and shipping issues through effective collaboration with administrators while handling high-volume paperwork.
- Oversaw coordination of package transfer documentation such as bills of lading, delivery receipts, packing lists, and load tags to optimize logistics workflow.
- Facilitated accurate documentation of transfer paperwork to ensure compliance and efficiency.
- Facilitated effective communication by addressing inquiries from both internal teams and external stakeholders.
- Revamped operational processes within the warehouse to drive productivity improvements.
- Oversaw inventory levels to maintain sufficient stock for fulfilling customer orders.
- Developed and implemented best practices to enhance material storage and handling efficiency.
- Oversaw supply handling operations to maintain delivery schedules and support logistics efficiency.
Logistics Specialist
Aerotek
Elizabeth City, NC
08.2022 - 11.2024
- Streamlined logistics operations, facilitating on-time delivery of materials and equipment to support project timelines.
- Utilized advanced tracking and forecasting systems to maintain optimal inventory levels and support supply chain operations.
- Coordinated efforts with cross-functional teams to tackle logistical challenges and streamline processes effectively.
- Analyzed existing processes and introduced improvements that resulted in more efficient workflows and greater order fulfillment precision.
- Ensured compliance and organization of transfer paperwork through diligent management of packing lists.
- Coordinated and recorded package transfers, ensuring proper handling of bills of lading, delivery receipts, packing lists, and load tags.
- Managed the resolution of inquiries, ensuring accuracy and timeliness in responses to enhance stakeholder satisfaction.
Merchandise Associate
Lowe's
Elizabeth City, NC
06.2021 - 08.2022
- Executed strategic organization of merchandise displays to attract customers and improve store aesthetics.
- Executed efficient receiving procedures for inventory shipments, guaranteeing accurate stock levels and supporting overall supply chain integrity.
- Executed shelf restocking and product rotation in collaboration with team members to optimize freshness and inventory management.
- Supported customer inquiries by locating products and explaining their features and benefits to improve overall satisfaction.
- Conducted daily cleaning and safety inspections to uphold store standards and enhance customer experience.
- Developed eye-catching promotional signage to effectively highlight special offers and attract customer interest.
- Managed inventory replenishment by transporting merchandise to sales floor and restocking shelves, racks, and bins.
- Implemented strategies to boost customer satisfaction by offering superior service and maintaining an organized, inviting sales floor.
- Conducted workshops with associates to exchange effective visual merchandising techniques, contributing to enhanced store performance.
- Developed and maintained visually appealing merchandise displays to support effective product promotion and customer engagement.
- Redesigned and refreshed signage and price tags to ensure alignment with current sales offerings.
- Analyzed customer traffic patterns and adjusted store layouts to feature best-selling items in high-traffic areas, increasing overall sales.
Sales Associate
Lowe's
Elizabeth City, NC
06.2020 - 06.2021
- Provided tailored assistance in product selection, ensuring customers received outstanding service and accurate product information.
- Streamlined transaction workflows by utilizing point-of-sale systems, ensuring prompt and accurate checkout for customers.
- Designed and maintained visually appealing merchandise displays to attract customers and promote product awareness.
- Engaged with team members to verify inventory accuracy and streamline the timely restocking of products.
- Provided detailed information on promotions, contributing to increased sales and improved customer experiences.
- Maintained and optimized visual displays in accordance with brand standards to attract and engage shoppers.
- Implemented strategic organization of racks and shelves to create an inviting shopping environment and highlight key merchandise offerings.
- Engaged with customers to promote ongoing business relationships and satisfaction.
- Demonstrated a calm demeanor while managing conflicts and facilitating solutions in fast-paced, stressful situations.
- Guided customers in finding products while ensuring accurate merchandise information through system checks at alternative sites.
Student Office Assistant Volunteer
Olam Edible Nuts
Edenton, NC
01.2018 - 06.2020
- Streamlined daily office functions by organizing correspondence and scheduling meetings to enhance productivity.
- Implemented structured document organization strategies to support efficient retrieval processes.
- Coordinated efforts with team members to refine administrative workflows and boost overall efficiency.
- Monitored office supplies levels and initiated orders to support uninterrupted workflow.
- Managed data entry processes, verifying information to uphold integrity in record-keeping and reporting.
- Executed administrative tasks with a focus on maintaining confidentiality of sensitive information.
- Facilitated enhanced productivity by coordinating schedules, structuring file systems, and upholding cleanliness in the office environment.
- Coordinated and prioritized incoming mail, phone calls, and visitor inquiries to enhance service delivery.
- Executed accurate data entry and prompt filing to enhance overall document processing efficiency.
Lead Daycare Teacher
Loving Heart Daycare
Edenton, NC
01.2011 - 06.2020
- Developed comprehensive curriculum focused on promoting cognitive growth and social interaction among children.
- Facilitated daily activities in the classroom, prioritizing safety and student interaction.
- Guided new educators in adopting effective strategies and techniques for early childhood education.
- Coordinated with parents to establish customized educational plans that support children's individual growth trajectories.
- Monitored daily tasks to guarantee safety measures and compliance with established standards.
- Crafted comprehensive lesson plans that promote cognitive growth and social interaction among children.
- Implemented differentiated instruction techniques to support diverse learners and maintain high academic expectations in the classroom.
- Engaged parents through consistent newsletters, conferences, and informal check-ins to provide insights into student development and successes.
Education
High School Diploma -
John A Holmes Highschool
Edenton06-2010
Skills
- Operating forklifts
- Inventory counting
- Logistics analysis
- Warehouse management
- Materials handling
- Documentation management
- Inventory restocking
- Distribution management
- Database management
- Documentation skills
- Cycle counting
- Validating supplies
- Increasing efficiency and productivity
- Product storage
- Problem-solving
- Inventory management
- Supply chain operations
- Inventory control
- Analytical thinking
- Punctual and dependable
- Process optimization
Timeline
Logistics Specialist
TCOM LP
11.2024 - Current
Logistics Specialist
Aerotek
08.2022 - 11.2024
Merchandise Associate
Lowe's
06.2021 - 08.2022
Sales Associate
Lowe's
06.2020 - 06.2021
Student Office Assistant Volunteer
Olam Edible Nuts
01.2018 - 06.2020
Lead Daycare Teacher
Loving Heart Daycare
01.2011 - 06.2020
High School Diploma -
John A Holmes Highschool