Diligent Investigator with comprehensive background and experience in investigative techniques and case management. Proven track record in uncovering crucial evidence and information and successfully resolving complex cases. Demonstrated expertise in analytical thinking and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Investigator II
State of Connecticut
01.2024 - Current
Located clients and witnesses.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and clients.
Gathered facts from interviews of suspects, witnesses, and complainants and documented investigative findings.
Prepared case notes from allegations, transcripts of interviews and physical evidence.
Carefully documented statements, observations, and evidentiary materials.
Obtained photographs and measurements of various crime scenes.
Conducted financial investigations.
Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
Second Lieutenant, Public Affairs Officer
First Company Governor's Foot Guard
04.2021 - Current
Member of the nation's oldest continuously serving military unit and sole female recruit graduate of the 2020-2021 class.
Provided ceremonial escort to the Governor, Lieutenant Governor, and other Elected Officials of the state.
Provided the Adjutant General a supplemental force for supporting the National Guard.
Assisted the Department of Public Health with statewide missions.
Developed and implemented recruiting strategies and presentations.
File for necessary permits / police escorts for activities/events.
Developed and implemented public affairs plans and programs to promote the mission of the Unit.
Maintained contact with media outlets, responding to inquiries and providing accurate and timely information about the Unit and the Unit's activities/events.
Assumed executive assistant responsibilities for the CO and XO.
Created press releases, speeches, and other communications materials for use by senior Unit leaders.
Coordinated public events to promote the Unit, such as news conferences, media tours, and interviews.
Monitored and analyzed public opinion of the Unit, developing strategies to ensure a positive public image.
Developed and managed social media accounts to share information about the Unit.
Created graphic design materials such as posters, flyers, and presentations to support public affairs strategies.
Developed content for websites and other digital platforms to promote the Unit's mission.
Produced videos and other multimedia materials to support public affairs objectives.
Advised senior Unit leaders on public affairs matters, including media relations and public opinion.
Communicated news and information to the internal Unit audience.
Evaluated the effectiveness of communication activities.
Served as a spokesperson for the organization at conferences and other public speaking engagements, articulating core values and priorities to diverse audiences.
Directed social media efforts, increasing engagement with key stakeholders and enhancing online presence.
Special Investigation Unit Case Manager
ISG
05.2019 - 01.2024
Supervised 30+ investigators nationwide and maintained an average caseload of 85+ cases.
Evaluated the work and performance of SIU investigators.
Developed, recommended, and helped implement strategies such as training and process improvement to ensure investigations and personnel actions were sound, consistent, timely, and maintained both civil and constitutional rights.
Trained investigators regarding the aspects of their job and responsibilities as well as maintained direct contact with investigators regarding each investigator's individual case(s).
Maintained direct contact with clients and provided clients with thorough, timely, and detailed updates regarding each specific case file as well as worked with clients to develop plans and courses of action for a successful investigation.
Senior Special Investigations / Surveillance Private Investigator
ISG
10.2014 - 01.2024
Conducted thorough and comprehensive investigations related to insurance fraud through surveillance, activity checks, and background checks
Obtained quality surveillance video, still photography, and recorded/written statements, as well as obtained overt and covert documentation for insurance fraud investigations
Located subjects as necessary and using a high level of confidentiality, interviewed and documented statements
Performed civil and criminal records searches, compiled reports and legal summaries for clients to be used in court cases
Collected, analyzed, and summarized case documentation to prepare and write concise and detailed investigation reports in a timely manner
Analyzed data and information to be able to make recommendations for continuance or termination of surveillance and additional efforts on special investigation files
Education
Bachelor of Arts (B.A.) - Criminal Justice
QUINNIPIAC UNIVERSITY
Hamden, CT
10.2011
Skills
Communication and Interview Skills
Leadership
Investigations and Report Writing
Time Management
Conflict Management
Adaptability
Case Management
Database Management
Interpersonal Skills
Critical Thinking
Problem Solving
Teamwork
Detailed report writing
Interview techniques
Due diligence
Ethical and honest
Investigation management
Certification
Connecticut Notary Public
CPR, First Aid, AED
Timeline
Investigator II
State of Connecticut
01.2024 - Current
Second Lieutenant, Public Affairs Officer
First Company Governor's Foot Guard
04.2021 - Current
Special Investigation Unit Case Manager
ISG
05.2019 - 01.2024
Senior Special Investigations / Surveillance Private Investigator