
Customer-focused professional with extensive leadership experience and practical automotive skills. Expertise in building trust and communicating services effectively, ensuring customer confidence and support. Recognized for calm problem-solving abilities and efficient operational management. Committed to continuous advancement in the automotive field through expanding technical knowledge.
Team leadership and training
Customer service and communication
Cash handling and POS systems
Inventory and ordering
Scheduling and staff management
Vehicle maintenance and inspections
NYS vehicle safety inspection
Safety and compliance
Problem-solving and time management