Brittany Hixon
Lakeland,FL
Summary
Hardworking leader with strong background
in developing and managing teams
along with the proven ability to
handle multiple tasks effectively
in face-paced environments.
Overview
7
7
years of professional experience
Work History
Training Manager, Certified
Twin Peaks Restaurants
Lakeland, FL
08.2024 - Current
- Conducted hands-on training sessions to new franchisees, managers and staff to ensure that they were properly trained on company standards, safety, operational procedures, customer service excellence, and product knowledge
- Traveled to various locations to provide ongoing coaching and ensure consistency in performance and service quality
- Maintained a clean working environment and ensured compliance with health department regulations
- Monitored equipment performance and coordinated repairs and maintenance as needed
- Supervised a team of 30 members working in a high-volume setting
Property Manager
Stayable Suites
Lakeland, FL
07.2024 - Current
- Managed tenant relations and addressed concerns to enhance satisfaction and retention.
- Conducted regular property inspections to identify maintenance needs and ensure compliance with safety standards.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Coordinated property maintenance requests, ensuring timely responses from vendors and contractors.
- Maintained accurate records of financial transactions related to property operations and tenant payments.
Assistant Manager
Black and Brew
Lakeland, FL
06.2023 - 06.2024
Certified Trainer /Shift Supervisor
Rainforest Cafe
Lake Buena Vista, FL
12.2018 - 07.2023
Education
Associate of Arts -
Keiser University
Fort Lauderdale, FLSkills
- Computer : Windows, Microsoft Excel, Office, Outlook, Powerpoint, Word
- Coaching and mentoring experience
- Ability to prioritize multiple tasks
- Strong organizational and time management skills
- Adapting to challenges in dynamic environments
- Strong attention to detail
- Strong communication and interpersonal skills
- Maintains focus in fast-paced settings
Timeline
Training Manager, Certified
Twin Peaks Restaurants
08.2024 - Current
Property Manager
Stayable Suites
07.2024 - Current
Assistant Manager
Black and Brew
06.2023 - 06.2024
Certified Trainer /Shift Supervisor
Rainforest Cafe
12.2018 - 07.2023
Associate of Arts -
Keiser University