Brittany Hobbs
Keizer,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager
Papa Murphy's Take And Bake Pizza
12.2021 - Current
- Trained personnel in equipment use and proper procedures.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned store inventory accurately to provide business with resources needed to operate smoothly.
- Opened location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw new employees with training and new hire documentation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Crew Member
Turn Here Bar And Grill
10.2019 - 04.2021
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Worked well with teammates and accepted coaching from management team.
Assistant Manager
Papa Murphy's Take And Bake Pizza
10.2013 - 10.2019
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Oversaw loading and unloading of inventory in store.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Completed store opening and closing procedures.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Reviewed sales and gross profit report to assess company efficiency.
Education
High School Diploma -
Willamina High School
Willamina, OR05.2011
Skills
- Problem Resolution
- Managing Operations and Efficiency
- Customer Service
- Customer Relationship Management
- Revenue Forecasting
- Policy Implementation
- Product Management
- Task Delegation
- Schedule Management
- Organization and Time Management
Timeline
Manager
Papa Murphy's Take And Bake Pizza
12.2021 - Current
Crew Member
Turn Here Bar And Grill
10.2019 - 04.2021
Assistant Manager
Papa Murphy's Take And Bake Pizza
10.2013 - 10.2019
High School Diploma -
Willamina High School
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