Brittany Holder

Experienced professional caregiver with a background in early childhood education. Proven track record in creating engaging learning environments and fostering children's social and emotional development. Highly skilled in team collaboration and adaptable to changing needs. Consistently motivated to achieve impactful results. Proficient in classroom management, curriculum development, and implementing child safety protocols. Dedicated Customer Service professional with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong background in customer interactions and service solutions. Excel in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and a proactive approach to meeting customer and organizational goals. Friendly and empathetic with excellent communication skills. Dedicated to providing outstanding service and support. Possess a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aim to build positive customer relationships and contribute to customer satisfaction and loyalty. Bring valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

• Transitioned facility from paper to electronic filing system.
• Supervised team of 6 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.