Brittany Hosto
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Surgical Technologist
Memorial Medical Center
07.2022 - Current
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Certified Nursing Assistant
Villas
04.2022 - 04.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Case Aide
Lutheran Children And Family Services
02.2021 - 04.2022
- Enhanced client experience by providing comprehensive case management support services.
- Streamlined documentation processes for improved efficiency and accuracy in case recording.
- Collaborated with multidisciplinary teams to develop individualized service plans for clients.
- Assisted case managers with coordinating necessary resources, resulting in timely service provision.
Retail Sales Manager
Meijer
01.2011 - 02.2021
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Scheduling personnel to meet business needs
Customer Service Representative
CCB Credit Services Inc.
12.2008 - 12.2010
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and report.
- Assisted customers in with payment options specific to fit their budget.
Sales Associate
Macy's Department Store
12.2006 - 12.2008
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Certified Nursing Assistant - Nursing Assistance
Lincoln Land Community College
Springfield, IL05.2019
GED -
Lawrence Adult Education
Springfield, IL09.2007
Skills
- Leadership
- Specimen Collection
- Workplace Safety
- Supply Management
- Organizational abilities
- Decision making
- Scheduling
- Computer literacy
- Attention to detail
- Time management
- Medical terminology
Timeline
Surgical Technologist
Memorial Medical Center
07.2022 - Current
Certified Nursing Assistant
Villas
04.2022 - 04.2023
Case Aide
Lutheran Children And Family Services
02.2021 - 04.2022
Retail Sales Manager
Meijer
01.2011 - 02.2021
Customer Service Representative
CCB Credit Services Inc.
12.2008 - 12.2010
Sales Associate
Macy's Department Store
12.2006 - 12.2008
Certified Nursing Assistant - Nursing Assistance
Lincoln Land Community College
GED -
Lawrence Adult Education
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