Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Hromyko

Rock Creek

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Paradise Bay. Proven ability to enhance guest engagement and satisfaction through effective communication and menu knowledge. Adept at cash handling and maintaining cleanliness standards, fostering a collaborative team environment while delivering outstanding service.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

2
2
years of professional experience

Work History

Server / Bartender

Paradise Bay
03.2025 - Current
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Assisted in menu presentation and daily specials, enhancing customer engagement and satisfaction.
  • Collaborated with kitchen staff to deliver timely food orders, maintaining efficient service flow.
  • Managed cash register operations, accurately processing transactions and handling payments.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Adapted quickly to changing priorities during peak hours, demonstrating flexibility in a fast-paced environment.
  • Supported team members by communicating effectively during busy shifts, fostering a collaborative atmosphere.
  • Developed knowledge of menu items, enabling informed recommendations to guests for improved sales opportunities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Family Advocate

Lake Geauga United Head Start
08.2024 - 05.2025
  • Facilitated communication between families and service providers to enhance understanding of available resources.
  • Assisted clients in navigating social services, ensuring access to essential support programs.
  • Developed educational materials on family advocacy topics to promote awareness and engagement.
  • Collaborated with community organizations to identify and address family needs effectively.
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.

House Cleaner

Blue Lake Cleaning
11.2023 - 05.2024
  • Performed detailed cleaning of residential spaces, ensuring high standards of cleanliness and organization.
  • Utilized industry-standard cleaning tools and eco-friendly products to enhance efficiency and safety.
  • Developed customized cleaning plans based on client preferences and specific property requirements.
  • Maintained inventory of cleaning supplies, ensuring availability for seamless operations.
  • Communicated effectively with clients to address concerns and gather feedback for service improvement.

Education

Associate of Science - Human And Social Services

Bryant & Stratton College
Online
04-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Menu memorization
  • Team collaboration

Timeline

Server / Bartender

Paradise Bay
03.2025 - Current

Family Advocate

Lake Geauga United Head Start
08.2024 - 05.2025

House Cleaner

Blue Lake Cleaning
11.2023 - 05.2024

Associate of Science - Human And Social Services

Bryant & Stratton College

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