Dedicated Accounting Representative with strong attention to detail and customer/vendor relations. Organized, driven, and adaptive team player with expertise in financial software, time management, and data entry. Works well with minimal oversight to carry out demanding work.
Overview
11
11
years of professional experience
Work History
Accounting Representative
Maddox Industrial Transformer
07.2022 - Current
Managed and reconciled accounts with large volumes of transactions, verifying receipts for accuracy and compliance with company policies while meeting strict deadlines for completion.
Assisted in daily financial transactions by ensuring vendor files are accurate and up-to-date within accounts payable and receivable, ensuring accuracy and timeliness
Responded promptly to vendor and customer inquiries, fostering positive relationships with external partners and customers.
Managed accounts receivable process, including invoicing clients, tracking payments, and following up on overdue accounts
Assisted in the implementation of internal controls to ensure compliance with financial regulations and prevent fraud
Handled confidential documents with utmost discretion and maintained strict confidentiality protocols at all times
Performed data entry duties for financial transactions, reconciling discrepancies as needed
Mentored and trained new team members by providing guidance on company policies/procedures and sharing best practices
Answered customer/vendor questions and concerns by reconciling accounts and resolving discrepancies in a timely manner.
Assisted in improving company policies and requirements for credit card transactions and reimbursements.
Order Manager
Maddox Industrial Transformer
03.2021 - 07.2022
Ensured customer satisfaction by addressing inquiries and resolving order-related issues swiftly.
Facilitated smooth communication among vendors to optimize order processing times and maintain high service levels.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Worked closely with clients, fostering trust and loyalty through consistent delivery of exceptional service.
Maintained accurate records and entry of all transactions related to orders, ensuring data integrity for financial reporting purposes.
Mentored team members to enhance their understanding of company policies, procedures, and best practices in order management to ensure accuracy and efficiency.
Assisted in the development of training materials for new hires to ensure consistent practices withing the team
Provided exceptional customer service and support to ensure customer satisfaction
Lighting Specialist
City Electric Supply
02.2017 - 03.2021
Satisfied reporting requirements with timely and accurate logging of quote request, pricing, and order updates.
Identified plans and materials required to meet project requirements and objectives by setting realistic timelines and checkpoints.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Work closely with Vendors and Factories to ensure good company relations.
Recommended merchandise to customers based on needs and preferences for each project.
Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time.
Exceeded performance targets consistently due to attention to detail, quick turnaround times, and reliable estimates.
Administrative Assistant
South Carolina Home Corporation
08.2016 - 01.2017
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Answered and managed incoming and outgoing calls while recording accurate messages.
Maintained a clean reception area, including lounge and associated areas.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Cashier
Frankie's Fun Park
02.2014 - 08.2016
Trained new cashiers on procedures, customer service and sales techniques.
Created attractive displays to promote items.Put out new stock and rotated existing products.
Verified computations against physical count of stock.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.