Brittany Huss
Connellsville,PA
Summary
Proven leader at Taco Bell, adept in quick decision-making and fostering team communication, significantly enhanced customer satisfaction and reduced staff turnover. Skilled in signaling techniques and safety policies, ensuring compliance and safety in high-traffic work zones. Demonstrates strong verbal communication and public safety awareness, excelling in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
202 Union Flagger
Wright Traffic Control LLC
04.2023 - 07.2024
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
Restaurant Shift Manager
Taco Bell
10.2020 - 06.2022
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Excelled in every store position and regularly backed up front-line staff.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Reduced employee turnover by fostering a positive work culture that emphasized teamwork, communication, and mutual support among staff members.
Education
Highschool Diploma - Mathematics, Science, Social Studies, Tech Ed.
Southmoreland Senior High School
Alverton, PA06.2011
Skills
- Signaling Techniques
- Construction work understanding
- Quick Decision Making
- Safety policies and measures
- Public Safety Awareness
- Roadway Regulations
- Written and verbal communication
- Work Zone Safety
Certification
• ATSSA flagger certification
• Penn Dot arrow board certification
Timeline
202 Union Flagger
Wright Traffic Control LLC
04.2023 - 07.2024
Restaurant Shift Manager
Taco Bell
10.2020 - 06.2022
Highschool Diploma - Mathematics, Science, Social Studies, Tech Ed.
Southmoreland Senior High School
• ATSSA flagger certification
• Penn Dot arrow board certification
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