Brittany Hyde
Siloam Springs,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Entry level position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Florist Manager
Family Florist
Siloam Springs, AR
06.2016 - 12.2022
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Researched issues to obtain appropriate answers to customer inquiries.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and floral design talents.
- Trained multiple employees on customer order taking and basic floral arranging
Order Fulfillment Associate/Quality Control Inspector
DaySpring Cards
Siloam Springs, AR
03.2015 - 10.2015
- Prepared domestic and international shipments for transportation.
- Followed procedures for control and distribution of completed products in line with shipment plans.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Followed procedures at all times for personal and team safety.
Education
High School Diploma -
Siloam Springs High School
Siloam Springs, AR05.2004
Skills
- Product Ordering
- Effective Customer Communication
- Customer Service
- Order Supplies
- Customer Experience
- Answering Customer Questions
- Customer Inquiry Response
Timeline
Florist Manager
Family Florist
06.2016 - 12.2022
Order Fulfillment Associate/Quality Control Inspector
DaySpring Cards
03.2015 - 10.2015
High School Diploma -
Siloam Springs High School
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