Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Entry level position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Florist Manager
Family Florist
804 S. Maple St. Siloam Springs, AR. 72761
06.2016 - 12.2022
Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
Inventoried plants and flower care supplies and ordered more.
Trained team members in successful strategies to meet operational and sales targets.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Educated staff on strategies for handling difficult customers and challenging situations.
Researched issues to obtain appropriate answers to customer inquiries.
Promoted business' development by building and maintaining relationships with new clients.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and floral design talents.
Trained multiple employees on customer order taking and basic floral arranging
Order Fulfillment Associate/Quality Control Inspector
DaySpring Cards
21154 Highway 16 E, Siloam Springs, AR 72761
03.2015 - 10.2015
Prepared domestic and international shipments for transportation.
Followed procedures for control and distribution of completed products in line with shipment plans.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
Followed procedures at all times for personal and team safety.
Education
High School Diploma -
Siloam Springs High School
Siloam Springs, AR
05.2004
Skills
Product Ordering
Effective Customer Communication
Customer Service
Order Supplies
Customer Experience
Answering Customer Questions
Customer Inquiry Response
Timeline
Florist Manager
Family Florist
06.2016 - 12.2022
Order Fulfillment Associate/Quality Control Inspector