Brittany Iwuh
Reno,NV
Summary
Competent phlebotomist with a solid background in laboratory supervision and management. With the ability to lead teams, ensure accurate sample processing, and maintain safe working environment. Experienced with laboratory operations and maintain efficiency and safety. Strong understanding of quality control procedures and regulatory compliance. Detail-oriented individual with exceptional communication and proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Laboratory Assistant Supervisor
Tahoe Forest Hospital District
07.2024 - Current
- Evaluated employee performance regularly, providing constructive feedback to drive continuous improvement within the team.
- Coordinated daily workflow with other supervisors to meet deadlines and prioritize urgent tasks.
- Trained new laboratory staff members in proper techniques and safety procedures, ensuring consistent performance across the team.
- Upheld all compliance standards and kept team in line with requirements.
- Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.
Laboratory Assistant
Tahoe Forest Hospital District
10.2020 - 07.2024
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
IOP Phlebotomist
Western Pathology
01.2020 - 09.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Clinical Laboratory Assistant
Renown Regional Medical Center
08.2017 - 08.2020
- Ensured a safe working environment through strict adherence to safety.
- Provided exceptional customer service to medical professionals and patients alike, addressing any concerns or questions related to specimen processing in a timely and professional manner.
- Streamlined specimen processing workflow, implementing effective organization strategies for sample storage and retrieval.
- Enhanced laboratory efficiency by accurately processing and labeling specimens for testing.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Packaged and shipped specimens to central lab daily.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
Patient Service Technician Specialist
LabCorp
09.2015 - 12.2019
- Established strong rapport with patients through empathetic communication skills that foster trust between technician specialist and clients.
- Coordinated effectively with physicians regarding test results interpretations leading to more accurate diagnoses.
- Supported diverse populations including geriatric patients by adapting service delivery methods accordingly ensuring high-quality care tailored to individual needs.
- Maintained strict adherence to HIPAA regulations by ensuring all communications were secure and confidential.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Phlebotomist
Ethos Laboratories
03.2015 - 09.2015
- Skilled at working independently and collaboratively in a team environment.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
Education
Medical Assisting
Carrington College - Reno
Reno, NV12.2014
Phlebotomy
Western Nevada College
Carson City, NV05.2011
Skills
- Laboratory Management
- Problem-solving abilities
- Attention to Detail
- Client relations skills
- Team Collaboration
- Venipuncture
- Patient Care
- Specimen handling
- HIPAA Compliance
- Specimen labeling procedures
- Infection Control
- Quality Control
Awarded: Core Value demonstrating the most in excellence.
Won an award in one of our core values at Tahoe Forest hospital in the category of excellence. January 2024.
"EXCELLENCE: doing things right the first time, every time, and being accountable and responsible."
Timeline
Laboratory Assistant Supervisor
Tahoe Forest Hospital District
07.2024 - Current
Laboratory Assistant
Tahoe Forest Hospital District
10.2020 - 07.2024
IOP Phlebotomist
Western Pathology
01.2020 - 09.2020
Clinical Laboratory Assistant
Renown Regional Medical Center
08.2017 - 08.2020
Patient Service Technician Specialist
LabCorp
09.2015 - 12.2019
Phlebotomist
Ethos Laboratories
03.2015 - 09.2015
Medical Assisting
Carrington College - Reno
Phlebotomy
Western Nevada College
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