Brittany Jackson
TYLERTOWN,MS
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 7 years.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Family Health Care Clinic
Tylertown, MS
10.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
Medical Receptionist
Forrest General Hospital
Tylertown, MS
10.2017 - 09.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
PCA
Eagle Health Care
Tylertown, MS
08.2015 - 03.2017
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Scheduled and accompanied clients to medical appointments.
Education
High School Diploma -
Covington High School
Covington, LA05.2004
Skills
- Cleaning and Sterilizing
- Equipment Troubleshooting and Maintenance
- HIPAA Guidelines
- Reminder Calls
- Taking Client Histories
- Information Assurance
- Front Desk Operations
- Call Transfers
- Office Supplies and Inventory
- Medical Recordkeeping
- Critical Thinking
Timeline
Medical Receptionist
Family Health Care Clinic
10.2019 - Current
Medical Receptionist
Forrest General Hospital
10.2017 - 09.2019
PCA
Eagle Health Care
08.2015 - 03.2017
High School Diploma -
Covington High School
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