Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Brittany Jackson

Odessa,TX

Summary

Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 8 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Secretary

Exclusive Tint
04.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

Phlebotomist

Medical Center Hospital
04.2021 - 07.2021
  • Performing venipunctures and capillary punctures; collecting, preparing and sending out blood samples to lab.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Sales Associate/Cashier

Harbor Freight
05.2019 - 10.2019
  • Assist customers with transactions, answered phones, sold memberships and insurance plans, and assisted customers with carrying large purchases to their vehicles.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Bank Teller

Commercial State Bank
06.2016 - 08.2017
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Personal Banker

Frost Bank
01.2015 - 06.2016
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Cross-sold bank products and services to meet customer needs and provide options.

Sales Specialist

Dillard’s
12.2013 - 01.2015
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.

Education

High School Diploma -

Permian High School
Odessa, TX
06.2014

Skills

  • Microsoft Office suite including Outlook
  • Computer and Internet troubleshooting
  • Microsoft Windows operating systems
  • Proficient with office equipment
  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • Sales Support

References

  • Marisha Dominguez, 432.978.9930
  • Ruby Villanueva, 432.209.7942
  • Anita Cervantes, 432.934.6180

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Exclusive Tint
04.2024 - Current

Phlebotomist

Medical Center Hospital
04.2021 - 07.2021

Sales Associate/Cashier

Harbor Freight
05.2019 - 10.2019

Bank Teller

Commercial State Bank
06.2016 - 08.2017

Personal Banker

Frost Bank
01.2015 - 06.2016

Sales Specialist

Dillard’s
12.2013 - 01.2015

High School Diploma -

Permian High School

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Brittany Jackson