Brittany Jackson
Columbus,IN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Engineer
Gaylor Electric
Columbus, IN
07.2023 - Current
- Support efforts to establish a culture of safety and productivity.
- Operational Support.
- Collaborate with the team to build a dynamic work environment and learn leadership skills.
- Help in planning and implementing strategic programs.
- Participate in identifying and addressing cross-functional business challenges.
- Partner with the team to bid on projects to increase the company's revenue.
- Developed project plans, budgets and timelines to ensure successful completion of projects.
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
Experience Manager
J.B Hunt Transportation
Seymour, IN
11.2022 - 07.2023
- Collaborated to maximize utilization, efficiency, and profitability for the account.
- Onboarded new hires for the account.
- Closely collaborated with Operations and Client Development personnel.
- Lead special projects pertaining to the drivers of the account.
- Collaborated with team members to identify areas of improvement in the customer experience.
- Conducted user surveys and interviews to evaluate customer satisfaction levels.
- Analyzed customer feedback and created action plans to address issues identified.
- Created training materials and conducted workshops for new employees on best practices for customer service.
- Provided guidance and support to team members regarding customer service processes and procedures.
Transportation Manager II
J.B. Hunt
Seymour, IN
05.2022 - 11.2022
- Ensured DOT Compliance Regulations
- Collaborated to maximize driver efficiency and utilization of the fleet operations
- Monitored inbound and outbound loads
- Conducted safety inspections
- Developed and implemented policies and procedures to ensure efficient operations of the transportation department.
- Coordinated with vendors for timely delivery of goods and services at competitive rates.
- Created reports on shipment status, delivery times, cost estimates, and other metrics.
- Monitored driver performance and compliance with safety regulations.
Project Manager
Evans Metal Products
03.2021 - 04.2021
- Completed all aspects of new project estimations.
- Managed project scope, schedule, and resources to complete projects on time and on budget.
- Oversaw all materials.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Developed and maintained project plans, timelines, and budgets.
Patient Care Coordinator
Heart City Health
08.2016 - 08.2019
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
- Provided emotional support and counseling to patients during difficult times.
- Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Emergency Room Registrar
Goshen Hospital
12.2019
- Greeted patients and visitors in a professional manner.
- Assisted with registering incoming ER patients into the computer system.
- Verified patient insurance information and collected copays, if necessary.
- Inputted patient demographics and other relevant data accurately and efficiently.
- Provided support to clinical staff during peak times of activity.
- Accurately documented patient information according to hospital policies and procedures.
- Responded to inquiries from patients regarding their care, billing, and discharge instructions.
- Maintained confidentiality of all medical records in accordance with HIPAA regulations.
- Performed administrative tasks such as filing documents, scanning charts, photocopying forms.
- Kept track of patient wait times in order to ensure timely treatment was provided.
Education
Master of Business Administration -
Western Governor's University
Salt Lake City, UT01.2021
Bachelor of Science - Business
Bethel University
Mishawaka, IN01.2016
Skills
- Material Logistics
- Job Material Ordering
- Estimating and Bidding
- Subcontracting management
- Compliance Enforcement
- Team Collaboration and Leadership
- Project Scoping
- Blueprint Reading
- Asset Management
- Communication
- Time Management
- Prioritization
- Adaptability
- Relationship Building
- Project Management
- Project Engineering
- Leadership
- Contract Management
- Purchasing and procurement
- Health and safety compliance
- Accounting Support
- Project forecasting
- Problem-solving
- Responsiveness
- Self-Development
- Decision-Making
- People Management
Certification
- Notary Public
- OSHA-30
- CPR/AED/First Aid
- OSHA-10
Affiliations
- Reading
- Gardening
- Painting
- Meeting new people
- Volunteering
Accomplishments
- Graduated with Honors while earning my BSN.
- Exceeded graduation expectations while earning my MBA.
Timeline
Project Engineer
Gaylor Electric
07.2023 - Current
Experience Manager
J.B Hunt Transportation
11.2022 - 07.2023
Transportation Manager II
J.B. Hunt
05.2022 - 11.2022
Project Manager
Evans Metal Products
03.2021 - 04.2021
Emergency Room Registrar
Goshen Hospital
12.2019
Patient Care Coordinator
Heart City Health
08.2016 - 08.2019
Master of Business Administration -
Western Governor's University
Bachelor of Science - Business
Bethel University
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