Brittany James
Hot Springs,AR
Summary
Professional Artist with keen eye for detail, color and composition. Known for bringing projects to life through innovative ideas. Creates compelling, inspiring and engaging pieces. Versatile in many mediums. Experience using Illustrator, Adobe Photoshop, and digital illustration.
Overview
14
14
years of professional experience
Work History
MEDICAL MASSAGE PRACTITIONER
SELF
10.2012 - Current
- Work one-on-one with clients to integrate the best treatment plan for their well-being
- Perform therapeutic massage tailored to fit each individual client need
- Discuss long-term goals, as well as, home exercise/stretch techniques to aide in the recovery process
- Develop nutritional meal plans and provide my clients with the tools necessary to achieve their health and wellness goals
- Treat all clients with respect and keep patient confidentiality
CASE ADMINISTRATOR
U.S. BANKRUPTCY COURT
04.2023 - 05.2024
- Managed the progression of bankruptcy cases and related proceedings from case opening to final disposition by maintaining the official case records
- Monitored the completion of the required procedural steps and verified the accuracy of documents filed using the Case Management/Electronic Case filing (CM/ECF) docketing system
- Provided information, forms, and electronic case filing (ECF) instructions to external customers and informed them of required fees
- Reviewed, identified, and researched the accuracy, timeliness, and quality of data entered into the case record
INSIDE MEDICAL SALES REPRESENTATIVE
INOGEN
05.2017 - 10.2018
- Provided exemplary consultative selling to patients looking for a portable solution for their oxygen needs
- Worked directly with physician offices to build rapport, as well as, my referral base
- Surpassed monthly target performance goals and reached over 200% of insurance target
- Managed a high volume of inbound/outbound calls to/from warm leads
- Accomplished or surpassed targeted performance objectives on a consistent basis
- Transitioned leads through first point of contact to ultimate sale of oxygen concentrator products
- Created strategic call plans to support sales activities
- Self-motivated and delivered results with little supervision
- Entered sales orders, processed credit card payments and facilitated execution of leasing documents and pricing approvals as needed
CLIENT ACCOUNT MANAGER
LOW T CENTER
08.2016 - 05.2017
- Responsible for bringing in new clientele through door-to-door marketing and attending health fair events
- Regularly attended chamber events to meet new client's and informed them about the importance of prostate and testosterone health
- Achieved monthly goals and grew our center's clientele base extensively
- Set-up marketing events by reaching out to local businesses
- Marketed by driving to businesses and dropping off brochures and business cards
- Worked towards company goals to establish a growing clientele base
- Handled all front office administrative tasks, such as, checking patient's in and out, ensuring all insurance benefits were correct and up-to-date, updating and maintaining patient records
- Verified all patient's insurance benefits and coverages
LICENSED MASSAGE THERAPIST
MY SPA AND LASER CENTER
06.2014 - 08.2016
- Performed therapeutic modalities and spa treatments in compliance to the state's scope of practice
- Used strategic sales tactics to maintain a steady clientele base
- Responsible for evaluating and assessing client's well-being to ensure they received proper treatment
- Maintained and updated all client files, records, and charts
- HIPAA compliant keeping patient confidentiality
- Promoted wellness and healthcare tactics to build clientele and to develop long-term client relationships
SPECIMEN PROCESSING TRAINER
ORIGEN LABORATORIES
09.2015 - 05.2016
- Led the Pharmacogenomics Processing Team in handling incoming specimen and how to effectively input patient data
- Ranked #1 in the processing department for speed and accuracy
- Trained all new hires and implemented new effective strategies to make processing run more smoothly for the laboratory
- Was responsible for training new hires in the Pharmacogenomics Laboratory Processing Department
- Training responsibilities included teaching new hires how to input patient data accurately and efficiently using laboratory software, labeled, aliquoted, and documented patient samples to prepare them for lab testing, properly disposed samples, practiced safety protocols, and abided by OSHA and HIPAA guidelines
- Training techniques included going over each process step by step and then allowing new hires to try it hands on while guiding them through the steps, so they had a better understanding of the process
- Identified laboratory needs and developed new strategies so processing ran more smoothly and efficiently
- Stayed up-to-date on continuing education and training so I was more knowledgeable in my field of study
LICENSED MASSAGE THERAPIST/CHIROPRACTIC ASSISTANT
LEADING CHIROPRACTIC CLINICS IN THE DFW
10.2011 - 06.2014
- Worked close with the doctor to determine an effective treatment plan for each individual client
- Evaluated and assessed client's well-being to ensure proper treatment was performed
- Attended continuing education classes to stay up-to-date on regulations in the state and to also advance my skills and knowledge in the medical field
- Performed therapeutic modalities and stretching techniques in compliance to the state's scope of practice
- Developed home workouts and stretches for clients to perform daily
- Educated clients on the importance of health and how to live and maintain a healthy lifestyle
- Maintained and updated all client files, records, and charts
- HIPAA compliant keeping patient confidentiality
- Handled bookkeeping and insurance claims
Education
Bachelor of Professional Studies - Interdisciplinary Studies
Arkansas Tech University
Russellville, AR07.2014
Skills
- Collaborative mindset
- Innovative problem-solving
- Marketing
- Traditional art techniques
- Digital illustration
- Visual art creation
- Adobe photoshop
- Acrylic painting
- Client relationships
- Sales strategies
Accomplishments
- Coaches choice for exceeding sales volume in 2018
- - Recognized for reaching 200% of insurance sales goals
- - HIPAA and OSHA certification 2014 - Recognition of completion and compliancy
- - Magna Cum Laude 2014 - Graduated with High Honors
Timeline
CASE ADMINISTRATOR
U.S. BANKRUPTCY COURT
04.2023 - 05.2024
INSIDE MEDICAL SALES REPRESENTATIVE
INOGEN
05.2017 - 10.2018
CLIENT ACCOUNT MANAGER
LOW T CENTER
08.2016 - 05.2017
SPECIMEN PROCESSING TRAINER
ORIGEN LABORATORIES
09.2015 - 05.2016
LICENSED MASSAGE THERAPIST
MY SPA AND LASER CENTER
06.2014 - 08.2016
MEDICAL MASSAGE PRACTITIONER
SELF
10.2012 - Current
LICENSED MASSAGE THERAPIST/CHIROPRACTIC ASSISTANT
LEADING CHIROPRACTIC CLINICS IN THE DFW
10.2011 - 06.2014
Bachelor of Professional Studies - Interdisciplinary Studies
Arkansas Tech University
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