Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Jarvis

Palm Bay

Summary

Professional experience as an Assistant Grocery Manager at Publix Super Markets Inc, excelling in customer service and problem resolution. Achieved increased team efficiency through optimized workflows and effective scheduling. Skilled in merchandising strategies and complaint handling, fostering strong vendor relationships to enhance store operations. Utilizes team leadership skills to improve store performance and maintain positive work environment.

Overview

11
11
years of professional experience

Work History

Assistant Grocery Manager

Publix Super Markets Inc
08.2012 - 07.2023
  • Provided premier customer service, helping customers find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Made the associates schedule weekly to help promote efficiency and productivity in the grocery department.
  • Completed the weekly display planner, mapping out all displays throughout the grocery department and sale items for the following weeks.
  • Ability to perform all jobs in the grocery department from Scan Price to Receiving to Stocking.
  • Kept good relations with vendors to discuss displays, new products or any issues that may arise during the week.

Administrative Assistant

Stewart Title
05.2018 - 11.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Responsible for creating new files for a new contracts that would be assigned to one of the closing agents in the office.


Education

High School Diploma -

St. Cloud High School
St. Cloud, FL
05-2013

Skills

  • Problem resolution
  • Customer support
  • Employee training
  • Merchandising strategies
  • Task delegation
  • Scheduling coordination
  • Performance evaluations
  • Customer service and assistance
  • Verbal and written communication
  • Complaint handling
  • Safety monitoring

Timeline

Administrative Assistant

Stewart Title
05.2018 - 11.2018

Assistant Grocery Manager

Publix Super Markets Inc
08.2012 - 07.2023

High School Diploma -

St. Cloud High School

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