Summary
Overview
Work History
Education
Skills
Timeline
Generic
BRITTANY JEFFERSON

BRITTANY JEFFERSON

OKC,OK

Summary

"Dedicated professional committed to empowering vulnerable populations through resource navigation, crisis support, and collaborative partnerships to achieve sustainable stability and improved quality of life."

Overview

2
2
years of professional experience

Work History

Housing Case Manager

Homeless Alliance
12.2024 - Current
  • Secured permanent and transitional housing for clients through landlord outreach, lease negotiations, and knowledge of housing programs
  • Conducted client assessments, developed tailored housing stability plans, and monitored progress toward self-sufficiency.
  • Provided de-escalation support and connected high-risk individuals to emergency shelter, mental health, and substance abuse services.
  • Maintained accurate records in HMIS (Homeless Management Information System) and ensured adherence to grant and confidentiality regulations (HIPAA, CoC standards).
  • Linked clients to essential services (benefits, healthcare, employment) and partnered with shelters, nonprofits, and government agencies.

CASE MANAGER & GROUP FACILITATOR

Solutions based Therapeutics
04.2023 - 09.2024
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.

BEHAVIORAL HEALTH TECHNICIAN

Profound health and wellness
02.2023 - 12.2023
  • Documented behavioral incidents to keep accurate records.
  • Monitored patient safety in all areas of the facility.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Established and maintained professional working relationships with clients, staff and public.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Maintained accurate documentation of patient progress and treatments received.

Education

Associate of Science - Addiction Counseling

Oklahoma State University
Oklahoma City, OK

Skills

  • Certified Peer Recovery Support Specialist NPI# 1184215675
  • Client advocacy
  • Community resource navigation
  • Case Management
  • Managing records
  • Adaptability
  • Reliability
  • Crisis response
  • Team collaborating
  • Cultural awareness

Timeline

Housing Case Manager

Homeless Alliance
12.2024 - Current

CASE MANAGER & GROUP FACILITATOR

Solutions based Therapeutics
04.2023 - 09.2024

BEHAVIORAL HEALTH TECHNICIAN

Profound health and wellness
02.2023 - 12.2023

Associate of Science - Addiction Counseling

Oklahoma State University

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