Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Jenkins

Lewisville,TX

Summary

Proficient in coordinating community service programs to meet critical social needs. Experienced in organizing referrals, offering direct support and orchestrating effective outreach. Skilled at cultivating strong partnerships to advance organizational objectives.

Overview

15
15
years of professional experience

Work History

Palliative Care Coordinator

Aspen Healthcare
03.2023 - Current
  • Streamlined interdisciplinary collaboration by organizing regular team meetings to discuss patient progress and adjust care plans accordingly.
  • Advocated for the needs of patients and families in interdisciplinary team meetings, ensuring their voices were heard during decision-making processes.
  • Developed strong relationships with community partners for seamless referral processes and enhanced continuity of care across settings.
  • Navigated complex insurance systems effectively to secure coverage for essential palliative services when needed.

Director of Social Services

Lake Village Nursing & Rehabilitation
04.2022 - Current
  • Established preliminary and comprehensive assessment for social service needs of consumers.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Attended education opportunities and created in-service training alliances to meet mission of organization.
  • Communicated performance survey results to administrators formulating corrective action plan.
  • Evaluated service note content for description representative of clients' response to specified services.
  • Developed and created programs and monitored effectiveness against individual participant needs.

Housing Case Manager

Hope's Door New Beginning Center
11.2021 - 09.2022
  • Scan and maintain up to date grant mandated documentation in client salesforce file.
  • Facilitate psycho-educational support groups and life skills workshops for clients.
  • Case management for Housing program and Emergency Housing Voucher Program. (EHV)
  • Meet with 8-10 participants in their homes, at least monthly and more often as appropriated, to assess their physical, social, and emotional needs specifically related to housing, noting other issues that could impede housing stabilization.
  • Schedule and conduct in-office meetings with participants to review their budget and work on longer-term stabilization goals which address employment/income, money, family/parenting, interpersonal relationships, self-development, vocational/educational needs.
  • Use Office 365 Suite and other software tools to create documents and other communications.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.

Shelter Supervisor/Community Coordinator

Downtown Women's Center
12.2017 - 07.2021
  • Supervised night aides, 10 women, and 15-20 children with case management, counseling, budgeting, physical and mental health needs.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Worked closely with Executive Director to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Educated families and community members about domestic violence, including its impact on children.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolved roadblocks.
  • Referred families to shelters, legal resources and educational programs.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Develop and create programs to monitor effectiveness against individual participant needs.

Social Work Internship

Downtown Women's Center
08.2017 - 12.2017
  • Completed 20 home wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Completed detailed charts to summarize interactions with clients and booked follow-up sessions.
  • Advocated for 6 foster children by facilitating access to community resources and services to maximize safety and well-being of child.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Attended weekly group meetings to provide information on agency services, requirements and procedures.

Lead Server & Trainer

Chili's Bar And Grill - Brinker International
08.2009 - 10.2017
  • Trained incoming staff on restaurant practices and procedures.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Scheduled 10-15 reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Master of Science - Social Work

Grand Canyon University
Phoenix, AZ
08-2024

Bachelor of Science - Social Work

West Texas A&M University
Canyon, Texas
12.2017

Associate of Applied Science -

North Lake College
Irving, Texas
08.2015

Skills

  • Goal Driven
  • Project Management
  • Verbal & Written communication
  • Empathy Leadership
  • Team Building
  • Prompt

Timeline

Palliative Care Coordinator

Aspen Healthcare
03.2023 - Current

Director of Social Services

Lake Village Nursing & Rehabilitation
04.2022 - Current

Housing Case Manager

Hope's Door New Beginning Center
11.2021 - 09.2022

Shelter Supervisor/Community Coordinator

Downtown Women's Center
12.2017 - 07.2021

Social Work Internship

Downtown Women's Center
08.2017 - 12.2017

Lead Server & Trainer

Chili's Bar And Grill - Brinker International
08.2009 - 10.2017

Master of Science - Social Work

Grand Canyon University

Bachelor of Science - Social Work

West Texas A&M University

Associate of Applied Science -

North Lake College

Similar Profiles

CREATE PROFILE
Brittany Jenkins