Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Jim

Winslow,AZ

Summary

Dedicated Support Assistant with 3 years of experience executing wide range of administrative duties with efficiency and accuracy. Collaborative team member working with employees across all organizational levels both confidently and respectfully for optimal productivity. Timely problem solver with talents in delivering good customer service, report preparation, documentation editing and supply ordering. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Support Assistant

WIHCC
03.2021 - Current
  • Assist Revenue Cycle, Patient Access, and Finance department
  • Collect and distribute mail from mailroom, and post office to appropriate offices
  • Creating agendas, meeting minutes, and other various paperwork, like profiling credit applications, etc
  • Ordering supplies for all departments, processing insurance refunds and invoices
  • Creating/providing excel spreadsheets for finance travel, training, and transportation expenses.
  • Managed high call volume, prioritizing cases and providing prompt assistance to customers.
  • Adapted quickly to changing priorities while managing daily caseloads efficiently under tight deadlines.
  • Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
  • Scheduled and coordinated meetings and personal schedules of executives and team members.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Employee Health Office Assistant

WIHCC
01.2020 - 02.2021
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with patients, and employees by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track patient information during COVID.
  • Compiled and analyzed data to produce reports.
  • Assisted with onboarding of new employees and conducting the N95 Respirator Training and Fit Testing Verfication.

Administrative Assistant

WIHCC
10.2019 - 12.2019
  • Gathered signatures for documents, filed and scanned in a timely manner
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

College Internship

Dilkon Chapter
10.2019 - 10.2019
  • Answer phone calls/messages, create agendas for chapter meetings, Handle paperwork/payments, Restock Supplies, and other office tasks.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Community Service that varied under different programs that were under the Chapter. Senior Citizen volunteer, and assisted boys and girls camp.
  • Interacted with customers by phone, email, or in-person to provide information.

Field Enumerator

U.S. Census Bureau
09.2019 - 10.2019
  • Had to speak Navajo to the best of my ability to those who were not fluent in English.
  • Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers.
  • Dispensed assignments to enumerator team and submitted completed work to supervisors.
  • Navigated complex geographic areas using maps and GPS devices, ensuring accurate location-based data collection efforts.
  • Verified information on survey forms or information pads.
  • Adapted quickly to changing project requirements, demonstrating flexibility and problem-solving skills in the field.
  • Maintained records of houses visited, surveys completed and money spent.


Education

Some College - Business Health Administration

Northland Pioneer College
Winslow, AZ
11.2021

Some College - Computer Information Systems

Dine College
Tsaile, AZ
12.2010

High school diploma -

Hopi High School
Hope, AZ
05.2007

Skills

  • Customer service
  • Administrative Experience
  • Time management
  • Organizational Skills
  • Multitasker
  • Proactive

Timeline

Support Assistant

WIHCC
03.2021 - Current

Employee Health Office Assistant

WIHCC
01.2020 - 02.2021

Administrative Assistant

WIHCC
10.2019 - 12.2019

College Internship

Dilkon Chapter
10.2019 - 10.2019

Field Enumerator

U.S. Census Bureau
09.2019 - 10.2019

Some College - Business Health Administration

Northland Pioneer College

Some College - Computer Information Systems

Dine College

High school diploma -

Hopi High School

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