Brittany Johnson
Belleville,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources/Payroll Administrator
Kindred Healthcare Inc.
Louisville, KY
05.2022 - Current
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
- Utilized multiple software applications simultaneously while providing support services.
- Handled escalated calls from customers who were dissatisfied with service provided.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Updated employee profiles with changes in job titles or salaries as required.
- Responded to employee inquiries regarding payroll and timekeeping.
- Audited, reviewed and compiled payroll reports, records and related summaries.
- Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Resolved discrepancies between payroll records and employee inquiries.
- Trained new employees on company timekeeping systems.
Employee Service Center Specialist
Kindred Healthcare, Inc.
02.2020 - 05.2022
- Assisting employees with human resources needs
- Providing assistance to calls and acting as a liaison to customers, employees, and clients.
- Answered phone calls and responded to questions and concerns.
- Conducted training sessions for new employees on how to use company systems related to service center operations.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Rehab Tech/Program Assistant
RehabCare Group East, Inc.
11.2016 - 02.2020
- Patient scheduling, patient intake, answering and forwarding incoming calls, managing and tracking personnel files, administering drug screenings for new hires, ordering office supplies, maintaining emergency preparedness policies, assisting with monthly billing release rate, faxing to several patient MDs for patient therapy documentation, and much more.
Unit Secretary/CMT
Bethesda Health Group Inc.
08.2015 - 04.2016
- Answering incoming calls, dissecting patient charts upon discharge, stocking and/or ordering nursing equipment and supplies, organizing file cabinets, storing and making copies of priority nursing staff papers in file cabinet, utilize Microsoft Office, cleaning and storing therapy equipment (wheelchairs, walkers, ROHO cushion, etc.), nursing support, electronic charting, transporting patients to and from room, therapy gym, and dining hall, collaborating with MD for Physician Certification.
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
West Lafayette, IN05-2024
Associate of Applied Science in Occupational Therapy Assistant -
Sanford Brown College
05.2011
Skills
- Resolving Payroll Problems
- HR Support
- Reporting
- Data Review
- Payroll Auditing
- Payroll Processing
Certification
- Certified Nurse Assistant (CNA) Missouri, 01/2007, #72019A
- Certified Nurse Assistant (CNA) Kentucky, 08/2020, #50238197
- Certified Medication Tech (CMT) Missouri, 01/2008, #10944
- Home Health Care Assistant
References
References available upon request.
Timeline
Human Resources/Payroll Administrator
Kindred Healthcare Inc.
05.2022 - Current
Employee Service Center Specialist
Kindred Healthcare, Inc.
02.2020 - 05.2022
Rehab Tech/Program Assistant
RehabCare Group East, Inc.
11.2016 - 02.2020
Unit Secretary/CMT
Bethesda Health Group Inc.
08.2015 - 04.2016
Bachelor of Science - Healthcare Administration
Purdue University Global
Associate of Applied Science in Occupational Therapy Assistant -
Sanford Brown College
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