Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Brittany Johnson

Jonesboro,Ga

Summary

Compassionate and dedicated Medical Assistant student with hands-on externship experience and CPR/BLS certification. Passionate about providing exceptional patient care and fostering a welcoming environment for patients. Known for excellent customer service skills, attention to detail, and a strong desire to contribute to a healthcare team's success. Currently gaining valuable clinical and administrative experience through an externship, preparing to deliver high-quality care and support.

Overview

9
9
years of professional experience

Work History

Medical Assistant Externship

Industry Health
Atlanta, GA
12.2024 - Current

- Assisted with patient intake, recording vital signs, and documenting medical histories.

- Supported healthcare providers during examinations and basic procedures.

- Prepared exam rooms and maintained a clean, organized environment.

- Educated patients on aftercare instructions and wellness strategies.

  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Cleaned and maintained medical equipment following procedures and standards.

Shift Supervisor

CVS Pharmacy
Atlanta, GA
09.2024 - Current
  • Delivered exceptional customer service by addressing inquiries, resolving complaints, and providing education on over-the-counter medications, ensuring patient satisfaction
  • Ensured compliance with HIPAA regulations and maintained the confidentiality of patient information in all transactions
  • Oversaw daily operations, including handling prescriptions, ensuring accuracy and attention to detail in medication dispensing and documentation
  • Monitored inventory levels and ensured accurate stocking of medications and supplies, aligning with strict pharmacy protocols

House Mom

Gi Gi's House
Morrow, GA
02.2024 - 07.2024
  • Supervised and provided care for up to 10 girls at a time, creating a safe and supportive environment for survivors of sex trafficking
  • Assisted with medication administration, including monitoring and supporting a diabetic resident with her care regimen
  • Provided emotional support and crisis intervention, fostering trust and helping residents navigate trauma recovery
  • Transported residents to medical appointments, collaborating with healthcare professionals to ensure comprehensive care
  • Maintained detailed records of health concerns, appointments, medications, and incidents, ensuring compliance with state regulations and organizational protocols

Catering Entrepreneur

Eatz By Britt
Jonesboro, GA
04.2022 - 12.2023
  • Prepared and sold high-quality meals and desserts daily, showcasing excellent time management and attention to detail in a fast-paced environment
  • Managed all aspects of the business, including inventory control, food preparation, customer service, and financial transactions
  • Delivered exceptional customer service, building relationships and responding to customer needs professionally and efficiently
  • Adapted to changing demands by planning and executing customized orders, displaying creativity and problem-solving skills
  • Ensured compliance with health and safety standards, demonstrating knowledge of hygiene protocols and attention to detail

Home Care Provider

Right At Home
Atlanta, GA
03.2020 - 02.2022
  • Provided compassionate in-home care to clients, assisting with daily living activities, including bathing, grooming, dressing, and mobility support
  • Monitored clients health by checking vital signs, observing changes in physical or mental condition, and reporting concerns to family members or healthcare professionals
  • Assisted with medication administration and reminders, ensuring proper dosage and compliance with care plans
  • Maintained a clean, safe, and organized living environment to promote client well-being and comfort
  • Prepared meals and provided nutritional support, accommodating dietary restrictions and health needs

Package Handler

Walmart Distribution Center
Atlanta, GA
05.2018 - 05.2020
  • Collaborated with team members to meet daily productivity goals, emphasizing teamwork and communication skills
  • Ensured accurate sorting, scanning, and handling of packages, demonstrating strong attention to detail and organizational skills
  • Maintained a fast-paced workflow while prioritizing safety and adhering to company protocols, showcasing efficiency and compliance
  • Monitored the condition of packages and reported damages, reflecting problem-solving and a commitment to quality assurance

Customer Service Rep

Xfinity
Remote
01.2016 - 03.2018
  • Communicated complex information clearly and effectively, demonstrating strong interpersonal and verbal communication skills
  • Managed a high volume of customer interactions daily while maintaining accuracy and professionalism, showcasing multitasking and time management
  • Utilized company systems to document customer interactions, track issues, and process account updates, reflecting administrative and record-keeping skills
  • Collaborated with team members and technical support staff to resolve issues efficiently, demonstrating teamwork and adaptability

Education

Medical Assistant -

UEI
Morrow, GA
02.2025

GED -

Technical College System of Georgia
Atlanta, GA
08.2021

Skills

  • Basic Surgery Set-up & Patient Preparation
  • Medical Asepsis & Sterilization
  • OSHA Guidelines
  • Medical Terminology
  • Specimen Labeling
  • Urinalysis
  • Capillary Procedures
  • Butterfly Techniques
  • Vacutainer System
  • Venipuncture Procedure
  • Injections
  • Exam Room Set Up
  • Taking Vital Signs
  • Patient Identification
  • Vital Signs & Measurements
  • H & P Examinations
  • Blood Composition
  • Centrifuge
  • Pap Smear Set Up
  • Telephone Etiquette
  • Charting & Filing
  • Electronic Data Entry
  • Appointment Scheduling
  • Specimen Handling
  • Medication Administration
  • Basic Pharmacology

Volunteer Experience

Atlanta Food Bank, Atlanta, GA, 06/16, 11/18, Supported administrative tasks such as inventory tracking and data entry, demonstrating organizational abilities and accuracy.

Timeline

Medical Assistant Externship

Industry Health
12.2024 - Current

Shift Supervisor

CVS Pharmacy
09.2024 - Current

House Mom

Gi Gi's House
02.2024 - 07.2024

Catering Entrepreneur

Eatz By Britt
04.2022 - 12.2023

Home Care Provider

Right At Home
03.2020 - 02.2022

Package Handler

Walmart Distribution Center
05.2018 - 05.2020

Customer Service Rep

Xfinity
01.2016 - 03.2018

Medical Assistant -

UEI

GED -

Technical College System of Georgia
Brittany Johnson