Brittany Johnson
Bellingham
Summary
Dynamic Environmental Services Team Lead at Peace Health St. Joseph Medical Center, recognized for enhancing compliance with health and safety standards. Expert in hazardous materials handling and fostering teamwork, I streamlined operations, boosting efficiency and staff productivity. Committed to mentoring and developing talent, I ensured a clean, safe environment for all.
Experienced with supervising environmental services teams, ensuring sanitation and safety standards are met. Utilizes strong leadership skills to maintain high performance and compliance. Track record of effective problem-solving and team collaboration.
Systematic and reliable sanitation professional focused on promoting safe work environment for all personnel. Familiar with Sterile areas operations and standard practices.
Thorough team contributor with strong organizational capabilities. Detail oriented and satisfied with a job well done.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Environmental Services Supervisor
PeaceHealth St. Joseph Medical Center
09.2017 - Current
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Fostered a positive work environment by addressing employee concerns and providing opportunities for professional development.
- Streamlined workflow processes for increased efficiency in managing daily cleaning operations.
- Supervised and directed daily work of team of 2-7 sanitation personnel.
- Trained and mentored new staff on cleaning and safety protocols.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored staff performance and provided feedback to drive productivity.
Message Therapist
Escape Day Spa and Boutique
10.2014 - 07.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Maintained client treatment records and designed long-term care programs for return customers.
- Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
Massage Therapist
Huxford Chiropractic Clinic
07.2014 - 10.2014
- Provided clear, concise instructions to clients to prepare for massage services.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
- Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Education
Massage Therapy
Ashmead College
Fife, WA05-2005
Certificate - Certified Nurses Assistant
Ridgemont Terrace
Port Orchard, WA09-2003
Skills
- Hazardous materials handling
- Pollution prevention
- Environmental compliance
- Teamwork and collaboration
- Delegating work assignments
- Cleanliness standards expertise
- Health and safety compliance
- Policy enforcement
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Creative thinking
Accomplishments
- Supervised team of 2-8 staff members.
- Achieved almost impossible expectations through effectively prioritizing and organizing.
Certification
- Bio hazard certification.
Timeline
Environmental Services Supervisor
PeaceHealth St. Joseph Medical Center
09.2017 - Current
Message Therapist
Escape Day Spa and Boutique
10.2014 - 07.2016
Massage Therapist
Huxford Chiropractic Clinic
07.2014 - 10.2014
Massage Therapy
Ashmead College
Certificate - Certified Nurses Assistant
Ridgemont Terrace
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