Brittany D. Johnson
Summary
Confident, analytical, and results-oriented problem solver with over a decade of experience in artistic thinking, research, and interpersonal skills. Devoted and innovative professional excelling in relationship-building and community collaboration, demonstrating resourcefulness and creativity while fostering hope and resilience in parents and families. Highly organized and goal-oriented, adept at identifying and addressing the needs of customers, students, and clients to drive impactful outcomes. Committed to creating meaningful connections that empower individuals and strengthen communities.
Knowledgeable [Desired Position] with strong background in leading creative teams to produce compelling visual content. Expertise in brand development, campaign strategy, and innovative design concepts, contributing to successful project completions. Demonstrated proficiency in fostering team collaboration and driving creative excellence.
Overview
12
12
years of professional experience
Work History
Creative Director
Messy Ones Kids’ Art Class
Charlotte, NC
01.2020 - Current
- Design dynamic and imaginative lesson plans, formulate strategic business plans, and encourage children's unrestricted artistic expression during international activities. Organize various events by hiring interns and devising marketing strategies. Ensure a secure and well-equipped event space, enabling children to explore and embrace new concepts with ease and confidence.
- Recognized for promoting awareness regarding Messy Ones and generating new customers and sales to both businesses by fostering partnerships with schools, churches, and local businesses.
- Orchestrated a successful "Doodles and Donuts" campaign in partnership with Krispy Kreme, generating 125 ticket sales and attracting over 200 new patrons to the store.
- Utilized social media, online ad campaigns, and word-of-mouth initiatives to promote awareness about the services.
- Planned and initiated email marketing campaigns that generated an average of 40 leads and 10 new registrants a month.
- Maintained 10 kids per class with COVID protocols, employing Facebook groups for lead generation, and achieving a two- or three-day turnaround time while fostering interactive communication with all prospective leads.
Child Development Consultant
Childcare Staffing Agency
Charlotte, NC
01.2019 - Current
- Enthrall children with interactive reading, age-appropriate lessons, indoor and outdoor activities, and brain-boosting songs to enhance gross and fine motor skills and concentration. Ensure utmost discretion while dealing with confidential family affairs.
- Adapt to last-minute schedule changes and consistently respect and followed parents' guidelines and cultural norms for the care, safety, development, and enrichment of their children.
- Manage family-provided monthly budget, coordinating supplies, field trips, birthdays, vacations, and extracurricular.
- Designed a reading and math curriculum that enhanced children's skill growth and monitored via meticulous progress notes.
Client Support Specialist
INLIVIAN
Charlotte, NC
01.2019 - 08.2025
- Managed a caseload of 40+ clients, prioritizing urgent needs while meeting performance and engagement benchmarks. Increased client engagement and program participation by 25% through structured follow-up and accountability strategies. Provided structured case management and individualized support to clients experiencing housing instability, financial hardship, and personal crisis.
- Conducted scheduled phone and virtual sessions, providing empathetic guidance while ensuring professional boundaries and confidentiality. Developed personalized action plans to support goal attainment, resource access, and long-term stability. .
- Connected clients to community resources, workforce programs, and financial education services, enhancing self sufficiency and stability. Maintained detailed client documentation and tracked progress to ensure compliance with organizational policies and support client outcomes
Insurance Assistant
Peace of Mind Insurance powered by First Financial Security Inc
Charlotte, NC
01.2020 - 01.2022
- Organized local and international Financial Literacy workshops and devise marketing strategies to bring community awareness of FFS various insurance policy and financial products. Adept at organizing detailed policy files coordinating communication between agents, policyholders and prospect clients. Maintained a great rapport with expert licensed agents, policyholders and marketing directors.
- Entered claims and confidential client information into ABO back-office computer system via clear and concise notes.
- Assisted existing policyholders with policy changes, billing questions and quotes.
- Temporary Part-Time Placement
Kindergarten Teacher
Charlotte-Mecklenburg Schools
Charlotte, NC
01.2017 - 01.2019
- Employed differentiated learning approaches and conducted both small group and individual activities to maximize students' potential and overall learning outcomes. Executed daily plans that incorporate essential needs, parental preferences, and cultural influences, creating holistic growth in children's social, emotional, physical, and cognitive development.
- Leveraged technology during classroom activities and field trips to enhance students' self-learning skills, leading to an exceptional 97% parental approval and enthusiastic feedback.
- Led initiatives resulting in significant advancements of 10% to 30% in literacy, art, and math competencies.
Classroom Instructor
New American Pathways
Clarkston, GA
01.2014 - 01.2017
- Generated exciting lesson for (ESL) English Second Language Students plans where children increased their academic abilities, while also strengthening skills in areas of fine/gross motor development, literacy and mathematic skills, basic social skills, and acclimation aptitude.
- Attended a variety of professional development workshops centered on learning goals, classroom management, student motivation, and learning activities.
- Submitted monthly reports, attended training, set yearly and monthly goals for students, and created detailed progress notes.
- Participated in-home visits to families, provided resources and referrals, supplied children and struggling families with care packages, backpacks, school supplies, and school uniforms provided by the organization's donations and community drives.
- Transported 6-18 students to and from field trips, following road rules and always ensuring their safety.
- Hosted weekend empowerment workshops that supported students’ life skills such as kindness, maintaining friendships, anti-bullying, planting, cooking and budgeting.
- Provided tutoring support and designed individualized learning plans for English Learning Learners, students with learning difficulties, and gifted learners.
- Increased students scores in individual reading assessment by 24% in literacy
- Collaborated with staff members in developing school activities and joint lessons that resulted in improved school morale by 24%
- Worked with an average of 28 students per class.
Education
Bachelor of Science - Elementary
Virginia Union University
Richmond, VAAssociate of Applied Science - Medical Studies
Central Piedmont Community College
Charlotte, NC05-2028
Skills
- Event Planning & Management
- Superior Customer Service
- Project Management
- Program Development
- Problem Resolution
- Time Management
- Strategic Planning & Execution
- Process Improvement
Timeline
Creative Director
Messy Ones Kids’ Art Class
01.2020 - Current
Insurance Assistant
Peace of Mind Insurance powered by First Financial Security Inc
01.2020 - 01.2022
Client Support Specialist
INLIVIAN
01.2019 - 08.2025
Child Development Consultant
Childcare Staffing Agency
01.2019 - Current
Kindergarten Teacher
Charlotte-Mecklenburg Schools
01.2017 - 01.2019
Classroom Instructor
New American Pathways
01.2014 - 01.2017
Bachelor of Science - Elementary
Virginia Union University
Associate of Applied Science - Medical Studies
Central Piedmont Community College