Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brittany Johnston

Wylie,TX
Brittany Johnston

Summary

  • Career Summary of Qualifications
  • Compile and maintain documents and records of all billings.
  • Assist with end of month / close processes including manual Invoice Processing
  • AP processing experience including PO and Non-PO processing.
  • Process vendor invoices, ensuring accuracy, proper coding, and timely payment.
  • Excellent collaboration and communications skills; including oral, written, interpersonal and presentation skills.
  • Attention to detail and accuracy in data entry and financial record-keeping.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Team player with a proactive and positive attitude.

Overview

11
years of professional experience

Work History

City Of Garland
Garland, TX

Department Representative II -Housing Agency
10.2023 - Current

Job overview

  • Face-to-face communication and direct calls
  • Create, prepare and maintain office files. File and update personnel folders.
  • Collect and analyze department accounting and budget records
  • Data entry, reconciliation, and verification of payment/invoice
  • Distribute documents, including faxes and correspondence to appropriate department personnel.
  • Maintain department records including invoices, expenses and supply orders
  • Operated mail processing equipment and manually sorted mail.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Resolved problems concerning tenant selection criteria, unit inspections, rent determinations.

TIB Bank
Irving, TX

Credit Card CS Associate
12.2019 - 08.2023

Job overview

  • Answer Calls for cardholders & client banks with inquiries on their credit card accounts
  • Process incoming mail received regarding accounts
  • Problem solving and resolution for banks and cardholders
  • Process Bankruptcies
  • Take lost and or stolen credit card reports.

Alorica-Global Receivable Solutions

Credit & Collections Specialist
01.2013 - 01.2018

Job overview

  • Making outbound collection calls in a professional manner while keeping and improving customer relations
  • Reviewing open accounts for collection efforts for medical facilities in the State of Texas
  • Resolved client-billing problems and rescues accounts receivable delinquency
  • Collect consumer payments in accordance to payment due dates.

Education

Collin College

University Overview

  • Compile and maintain documents and records of all billings.
  • Assist with end of month / close processes including manual Invoice Processing
  • AP processing experience including PO and Non-PO processing.
  • Process vendor invoices, ensuring accuracy, proper coding, and timely payment.
  • Excellent collaboration and communications skills; including oral, written, interpersonal and presentation skills.
  • Attention to detail and accuracy in data entry and financial record-keeping.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Team player with a proactive and positive attitude.

Skills

  • Payment posting
  • Cash reconciliations
  • Knowledge of Microsoft Excel, Word, and Outlook
  • Insurance, claims, & Customer service
  • Spotting errors and inconsistencies
  • Problem-solving

Timeline

Department Representative II -Housing Agency

City Of Garland
10.2023 - Current

Credit Card CS Associate

TIB Bank
12.2019 - 08.2023

Credit & Collections Specialist

Alorica-Global Receivable Solutions
01.2013 - 01.2018

Collin College

Brittany Johnston