Hi, I’m
Brittany Johnston
Wylie,TX
Summary
- Career Summary of Qualifications
- Compile and maintain documents and records of all billings.
- Assist with end of month / close processes including manual Invoice Processing
- AP processing experience including PO and Non-PO processing.
- Process vendor invoices, ensuring accuracy, proper coding, and timely payment.
- Excellent collaboration and communications skills; including oral, written, interpersonal and presentation skills.
- Attention to detail and accuracy in data entry and financial record-keeping.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Team player with a proactive and positive attitude.
Overview
11
years of professional experience
Work History
City Of GarlandGarland, TX
Department Representative II -Housing Agency
10.2023 - Current
Job overview
- Face-to-face communication and direct calls
- Create, prepare and maintain office files. File and update personnel folders.
- Collect and analyze department accounting and budget records
- Data entry, reconciliation, and verification of payment/invoice
- Distribute documents, including faxes and correspondence to appropriate department personnel.
- Maintain department records including invoices, expenses and supply orders
- Operated mail processing equipment and manually sorted mail.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Resolved problems concerning tenant selection criteria, unit inspections, rent determinations.
TIB BankIrving, TX
Credit Card CS Associate
12.2019 - 08.2023
Job overview
- Answer Calls for cardholders & client banks with inquiries on their credit card accounts
- Process incoming mail received regarding accounts
- Problem solving and resolution for banks and cardholders
- Process Bankruptcies
- Take lost and or stolen credit card reports.
Alorica-Global Receivable Solutions
Credit & Collections Specialist
01.2013 - 01.2018
Job overview
- Making outbound collection calls in a professional manner while keeping and improving customer relations
- Reviewing open accounts for collection efforts for medical facilities in the State of Texas
- Resolved client-billing problems and rescues accounts receivable delinquency
- Collect consumer payments in accordance to payment due dates.
Education
Collin College
University Overview
- Compile and maintain documents and records of all billings.
- Assist with end of month / close processes including manual Invoice Processing
- AP processing experience including PO and Non-PO processing.
- Process vendor invoices, ensuring accuracy, proper coding, and timely payment.
- Excellent collaboration and communications skills; including oral, written, interpersonal and presentation skills.
- Attention to detail and accuracy in data entry and financial record-keeping.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Team player with a proactive and positive attitude.
Skills
- Payment posting
- Cash reconciliations
- Knowledge of Microsoft Excel, Word, and Outlook
- Insurance, claims, & Customer service
- Spotting errors and inconsistencies
- Problem-solving
Timeline
Department Representative II -Housing Agency
City Of Garland
10.2023 - Current
Credit Card CS Associate
TIB Bank
12.2019 - 08.2023
Credit & Collections Specialist
Alorica-Global Receivable Solutions
01.2013 - 01.2018