Brittany Joiner

• Conduct chart review and determines medical suitability in conjunction with other clinical personnel. Understanding and accurately maintains donor information.
• Assess hemodynamic stability and develop strategies in conjunction with STA clinical staff to maintain organ function.
• Collaborate with the healthcare team to develop a plan for referral management from initial referral through evaluation.

• Responds to donor hospital referrals on-site and by telephone to cultivate connections, provide excellent customer service and facilitate referral, donor, or family support process.
• Provides care and information to donor family throughout donation process. Completes all medical and legal documentation necessary for organ / tissue donors and referrals.
• Provides support and assistance through sensitive and respectful consideration of culture, beliefs, and grieving process. Also, provided support and assistance for potential donor families.

• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Reported to parents and administration about student progress.

• Organized clinical documentation, treatment plans, and referrals. Coordinated program referrals for community-based resources.
• Documented case notes daily and coordinated follow-up for seamless case management.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.

• Provide one-on-one ABA Therapy to children with autism.
• Implementing Individual treatment plans and Behavior Intervention Plans.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.

• Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to all issues.

• Attend court with clients and render recommendations
• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.

• Perform client care activities that cultivate positive growth for clients in the areas of intellectual, psychosocial, spiritual and physical.
• Supervise and director the Youth Care Specialist by giving instructions on how to follow the shift to provide the best client centered care. Ensure that daily schedules are accurately assigned and providing additional coverage if needed.
• Serve as a liaison for Campagna Academy working directly with Department of Child Services Caseworkers, Local, State and Federal Courts, as well as families to assure that clients receive the most efficient care for their needs.

• Shadowed in several departments while gaining experience in the following areas:

-Foster Care

-Day Treatment

-Human Resources

-Compliance

-Intake Assessments

• Maintained records related to sales, returns and inventory availability.
• Maintained organized, presentable merchandise to drive continuous sales. Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.