Appium
Brittany Jones
Director Of Quality Engineering
Orange,CA
Summary
I am a Director of Quality Engineering with 10+ years of experience in Engineering leadership. I take pride in building high performing engineering teams that have a direct impact on business objectives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work History
Director of Quality Engineering
Zwift
Long Beach, CA
08.2019 - Current
- Scaled the Quality Engineering team from 18 to 60+ to align with product roadmap and business needs.
- Led test automation strategy for mobile, game, web, and API products, to reduce critical defect mean time to detect (MTTD) by 50% per release.
- Established process for reviewing, testing, and evaluating ROI by effort and costs of automation.
- Decrease critical customer support issues by 50% in 6 months by increasing product release quality.
- Set quarterly OKRs, so that expectations for the team are clear and there is visibility to how the work impacts the greater business initiatives.
VP, Quality Assurance
Deutsch
Los Angeles, CA
04.2017 - 08.2019
- Identified QE Department needs including the department budget and created strategic plans and necessary technologies to meet immediate and future goals.
- Built and rolled out the Quality Process for all agency digital projects, with industry best practices.
- Establish resource requirements and timing to project requirements and project estimates based on skillset needed.
Engineering Manager - QA
MRM//McCann
Salt Lake City, UT
02.2016 - 04.2017
- Led a team of quality engineers including Sr. Automation Engineer, Jr. Web developer, QA Analyst, and Marketing Automation Platform QA Analyst.
- Identifying test strategies and resources that met the needs of various B2B clients.
- Worked cross-functionality with product managers, ux/ui designers, engineers, and program managers to deliver timely, high-quality deliverables.
- Deliverables included web applications, native applications, email marketing campaigns, and customer relationship management systems.
- Worked with the DevOps team to refining the Software Development Life Cycle to fit system needs to reduce our build times from nightly to as needed by project need.
Lead QA Engineer
Caesars Entertainment
Las Vegas, NV
02.2014 - 02.2016
- Led 'Play by TR, Mobile Application' project as Scrum Master, tracking project estimates and burn reports for capacity planning.
- Managed third party vendors tracking budget and deliverables.
- Led testing strategy and efforts across the mobile application project to successfully launch mobile downloadable credits at 7 Caesars properties Nation Wide
QA Test Lead
IFreedom
Salt Lake City, UT
05.2013 - 02.2014
- Built Automation Tests using Selenium for the ‘iFreedom Lead System'. A custom CRM where people interested in VA loans or FHA home loans could submit requests for information on the program and get pre-approved
- Collaborated with Marketing Stakeholders to define test cases and acceptance criteria for the company website content management system (CMS).
- Managed Quality Assurance Team who was responsible for ensuring all projects met federal lending business and legal requirements.
Education
Bachelor of Science - Behavioral Sciences
University of Utah
Salt Lake City, UT 08.2006 - 08.2010
Skills
Leadership
Test Automation
Strategy Development
Change Management
Agile Software Development
Certification
Certified Scrum Master
Software
TestCafe
Jest
Detox
Selenium
Java
JavaScript
Timeline
Director of Quality Engineering
Zwift
08.2019 - Current
VP, Quality Assurance
Deutsch
04.2017 - 08.2019
Engineering Manager - QA
MRM//McCann
02.2016 - 04.2017
Certified Scrum Master
05-2014
Lead QA Engineer
Caesars Entertainment
02.2014 - 02.2016
QA Test Lead
IFreedom
05.2013 - 02.2014
Bachelor of Science - Behavioral Sciences
University of Utah
08.2006 - 08.2010