Dynamic retail professional with extensive experience at Krispy Kreme, excelling in customer service and cash handling. Proven ability to enhance customer engagement and build loyalty through effective upselling strategies. Recognized for maintaining workplace cleanliness and efficiently managing time to ensure smooth operations and satisfied customers.
My job as a cashier is to greet and welcome the customers. I help and answer any questions they may have about any of are products that we have in store. I tell all of are customers about any specials that we may have for the week as well as about our Krispy Kreme rewards apps and all the wonderful oppprtunities that come with signing up and how it works. I make sure if the customers have received any coupons or surveys to let them know and what they can receive from them. I make sure that our customers have a great experience and leave happy and satisfied
My job as a Processor is to make a count of how many doughnuts that we need for that shift. Make sure to have all of the racks that we need for those doughnuts. I decorate all the that will be needed for our routes that get delivered to grocery stores ,gas stations and casinos. I put together the routes and make sure they are all in order.
My job as a Supervisor earned management trust as a key holder. Led a retail staff providing guidance and training to maintain high standards of the customer service and over look everything in the store to make sure everything would go out as scheduled and running smooth shift. I would order all of the materials for our first aid kit. Make sure everyone participated in the safety videos and test that was required. i handled money and at the end of the shift, make sure the safe was all correct and fill out paperwork on safe and drawers that was used on my shift.
Heath Card