Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Jones

4249 N Commerce ST. UNIT 2072 North Las Vegas,NV

Summary

Dynamic retail professional with extensive experience at Krispy Kreme, excelling in customer service and cash handling. Proven ability to enhance customer engagement and build loyalty through effective upselling strategies. Recognized for maintaining workplace cleanliness and efficiently managing time to ensure smooth operations and satisfied customers.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Retail Cashier

Krispy Kreme
08.2007 - Current

My job as a cashier is to greet and welcome the customers. I help and answer any questions they may have about any of are products that we have in store. I tell all of are customers about any specials that we may have for the week as well as about our Krispy Kreme rewards apps and all the wonderful oppprtunities that come with signing up and how it works. I make sure if the customers have received any coupons or surveys to let them know and what they can receive from them. I make sure that our customers have a great experience and leave happy and satisfied

Processor

Krispy Kreme
08.2007 - Current

My job as a Processor is to make a count of how many doughnuts that we need for that shift. Make sure to have all of the racks that we need for those doughnuts. I decorate all the that will be needed for our routes that get delivered to grocery stores ,gas stations and casinos. I put together the routes and make sure they are all in order.

Supervisor

Krispy Kreme
06.2021 - 04.2022

My job as a Supervisor earned management trust as a key holder. Led a retail staff providing guidance and training to maintain high standards of the customer service and over look everything in the store to make sure everything would go out as scheduled and running smooth shift. I would order all of the materials for our first aid kit. Make sure everyone participated in the safety videos and test that was required. i handled money and at the end of the shift, make sure the safe was all correct and fill out paperwork on safe and drawers that was used on my shift.

Education

High School Diploma -

Cheyenne High School
06-2007

Skills

  • Customer service
  • Time management
  • Workplace cleanliness
  • Customer engagement
  • Quick learner
  • Upselling and cross selling
  • Multitasking and organization
  • Building customer loyalty
  • Cash handling expertise

Certification

Heath Card

Timeline

Supervisor

Krispy Kreme
06.2021 - 04.2022

Retail Cashier

Krispy Kreme
08.2007 - Current

Processor

Krispy Kreme
08.2007 - Current

High School Diploma -

Cheyenne High School
Brittany Jones