Brittany Justice
Greensboro,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Coordinator
American Safety Traffic Control
High Point, NC
07.2023 - Current
- Maintained up-to-date knowledge about industry best practices pertaining to field operations management.
- Delegated work to staff, setting priorities and goals.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Coordinated the shipping and receiving of all new and repaired equipment.
- Created detailed reports outlining necessary repairs, estimated costs, and timeframes for completion.
- Ensured safety protocols were being followed at all times by employees and subcontractors on site.
Hairstylist
Hat's Off Salon and Spa
Shelby, NC
11.2014 - 12.2018
- Demonstrated knowledge of health and safety regulations in the workplace.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Performed chemical treatments such as perms and relaxers.
- Participated in team discussions regarding marketing strategies for the salon.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Upsold additional services when appropriate to increase sales volume.
- Developed relationships with new clients through referrals from existing customers.
- Managed cash register transactions during checkout process.
- Recommended products to clients based on their individual needs.
- Created updos for special occasions like weddings or proms.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Organized scheduling of appointments throughout the day.
- Tracked inventory of supplies used for styling services.
- Educated clients on proper home hair care maintenance techniques.
Waitress/Cashier
The Creekside Clock Family Restaurant
Shelby, North Carolina
07.2015 - 12.2017
- Processed payments accurately using cash registers or POS systems.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Organized take-out orders efficiently according to customer requests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated daily specials to customers.
- Replenished beverages when necessary.
- Provided accurate change for cash transactions using a cash register system.
- Checked back with customers throughout meal service to ensure satisfaction.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Participated in team meetings to discuss new menu items or changes in policy.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Office Assistant
Carolina Auto Glass, INC
Shelby, NC
02.2014 - 06.2015
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Completed and mailed contracts, invoices or checks.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Hairstylist
Talk Of The Town Salon And Spa
Boiling Springs , NC
06.2012 - 01.2014
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Greeted customers, answered phones and booked appointments.
- Performed chemical treatments such as perms and relaxers.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Developed relationships with new clients through referrals from existing customers.
- Upsold additional services when appropriate to increase sales volume.
- Created updos for special occasions like weddings or proms.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Organized scheduling of appointments throughout the day.
- Tracked inventory of supplies used for styling services.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Education
Cosmetology - Cosmetology
Cleveland Community College
Shelby, NC05-2012
High School Diploma -
Crest High School
Shelby, NC06-2010
Skills
- Task Delegation
- Field Operations
- Technical knowledge
- Safety Compliance
- Personnel Skill Assessments
- Job Prioritizing
- Tool and Parts Inventory Oversight
- Decision-Making
- Vendor Relationship Management
- Schedule Preparation
- Dependable and Consistent
- Multitasking
- Organizational Skills
- Professional Communication
- Customer Relations
- Conflict Resolution
- OSHA Compliance
- Team building
Certification
ATTSA (American Traffic Safety Services Association) Flagger Certified - 7/31/2023
WorkZone Installer - 10/27/2023
References
References available upon request.
Timeline
Field Coordinator
American Safety Traffic Control
07.2023 - Current
Waitress/Cashier
The Creekside Clock Family Restaurant
07.2015 - 12.2017
Hairstylist
Hat's Off Salon and Spa
11.2014 - 12.2018
Office Assistant
Carolina Auto Glass, INC
02.2014 - 06.2015
Hairstylist
Talk Of The Town Salon And Spa
06.2012 - 01.2014
Cosmetology - Cosmetology
Cleveland Community College
High School Diploma -
Crest High School
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