Brittany Kane
Aledo,TX
Summary
To secure a position using my organizational skills and strong sales skills in an environment with potential for advancement. Driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
17
17
years of professional experience
Work History
Completed S.A
- F.E Exam Champion School of Fort Worth
Mortgage Loan Assistant
City Bank Mortgage
05.2019 - Current
- Generates weekly Excel-based pipeline reports illustrating the cumulative mortgage pipeline for two high-performing loan officers, consistently surpassing a monthly total of $10 million.
- Proficiently manages substantial pipelines featuring concurrent interactions with over 15 diverse clients, demonstrating adeptness in meticulous organization and accurate documentation for each loan.
- Exemplary communication skills in liaising with clients, effectively conveying essential information to the loan team, and ensuring meticulous inclusion within a loan file.
- Demonstrates exceptional commitment by being available at all hours to address borrower inquiries and requirements throughout the loan process.
- Holds integral responsibility for loan locking, disclosure procedures, and serving as the primary point of contact for borrowers throughout the entirety of the loan lifecycle.
- Thoroughly evaluates, compiles, and verifies loan documentation in alignment with the specific prerequisites of various loan investors, brokers, and regulatory entities, showcasing extensive expertise in Fannie Mae, Freddie Mac guidelines, and assorted broker protocols.
- Collaborates seamlessly with processing, underwriting, closing, and funding departments, ensuring a streamlined and efficient loan progression.
- Orchestrates seamless closings by promptly furnishing all relevant closing documents to involved stakeholders, meticulously overseeing signature collection to ensure strict adherence to mortgage guidelines.
- Cultivates productive relationships with title companies, insurance providers, and employers nationwide, catering to the unique requirements of each borrower.
- Drives marketing initiatives by coordinating meetings, furnishing marketing materials, and arranging luncheon events with agents, enhancing engagement and brand presence.
- Attends to incoming office calls directed to the branch, providing exemplary customer service and efficiently resolving inquiries.
- Assumes responsibility for office supply inventory management, ensuring operational continuity.
- Projects a welcoming demeanor in client-facing scenarios, greeting visitors during in-office meetings, thereby contributing to a positive customer experience.
- Innovatively conceptualized and executed personalized Christmas gift packages for both clients and realtors, encompassing thoughtful cards, well-appointed gift bags, and branded marketing collateral.
- Monitored key dates to obtain information by deadlines.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Updated all parties on regular basis regarding status of loan.
- Worked with applicants to obtain missing details and verify information.
- Checked loan documents for accuracy prior to closing.
- Explained different types of loans pertaining to client situations.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Fielded customer complaints and provided solutions.
Personal Assistant
F & W Architect
04.2018 - 03.2019
- To President of Firm
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Responsible for all accounts payable and receivables
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Handled all inbound phone calls from clients, contractors and builders
- Assist in design of residential and commercial properties
- Responsible for ordering materials for properties
- Handled all advertising
- Maintained appropriate filing of personal and professional documentation.
Loan Officer Assistant
Affiliated Mortgage
02.2018 - 04.2018
- Assistant to top producing loan officer in all step of origination process, including pre- qualification process, 1003 completion, ordering appraisals, transcripts, insurance ect
- Responsible for issuing and retrieving underwriting conditions from clients
- Managed pipeline of over 200 clients
- Liaison between builders, realtors and clients
- Scheduled appointments for loan officer, met with clients in loan officer’s absence
- Handled all inbound phone calls for pre-qualifications
- Scrubbed all files for perspective and current clients
- Pulled credit files for review
- Responsible for being familiar with VA, FHA and Conv
- Loans Guidelines.
Loan Coordinator
Highlands Residential Mortgage
06.2017 - 02.2018
- Responsible for setup of file for processing
- Ordered all necessary documents, including title, transcripts, VOE, appraisals, USPS verification
- Responsible for insuring all necessary credit documentation were present
- Responsible for all incoming client phone calls and scheduling appointments
- Assisted multiple loan officers of any necessary task needed to be completed.
Title Assistant
K and K Resources
01.2015 - 06.2017
- Ran Title from Patent to Present preparing excel run sheets and reports
- Courthouse research including indexing to determine ownership of minerals and surface
- Prepare packages for clients consisting of tax cards, run sheets, deeds and other documents requested by the Operator
- Researched all documents to provide client ownership
- Prepared leasing documents for mineral owners and surface owners
- Assistant to Crew Chief
Outside Sales Representative
KB Dealer Services
01.2016 - 01.2017
- For aftermarket auto warranty company providing backend products to finance departments
- Setup new accounts and build territories
- Provided sales training for new representatives
- Liaison between Corporate Office and Clients.
Activities Director
Vaquero Country Club
01.2007 - 01.2014
- Kids Club
- Scheduled activities for children, managed appointments and assisted in daily operations of Kids Club.
Education
High School Diploma -
Boswell High School
Fort Worth, TXSkills
- Administrative Support Specialist
- Account Management
- Marketing and Promotions
- Customer Service
- Complex Problem-Solving
- Time Management
- Multitasking and Organization
- Drafting Correspondence
- Maintain Filing Systems
- Dedicated Team Player
- Event Planning
- Proper Phone Etiquette
- Employee Retention
Timeline
Mortgage Loan Assistant
City Bank Mortgage
05.2019 - Current
Personal Assistant
F & W Architect
04.2018 - 03.2019
Loan Officer Assistant
Affiliated Mortgage
02.2018 - 04.2018
Loan Coordinator
Highlands Residential Mortgage
06.2017 - 02.2018
Outside Sales Representative
KB Dealer Services
01.2016 - 01.2017
Title Assistant
K and K Resources
01.2015 - 06.2017
Activities Director
Vaquero Country Club
01.2007 - 01.2014
Completed S.A
High School Diploma -
Boswell High School
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