Brittany Keefe
Rockland,MA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Waitresses
Longhorn Steakhouse
09.2023 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Processed orders and sent to kitchen employees for preparation.
Hairstylist
Sean Michaels Salon
08.2019 - 06.2023
- Used social media platforms to promote salon and services.
- Answered phone calls and emails to schedule client appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
Waitress
Cabby Shack
05.2023 - 09.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Tanning Consultant
Tanning Plus
03.2017 - 04.2019
- Educated clients on health and safety of tanning facilities and procedures.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Updated computer system with client schedules, inventories and spa information.
Education
Hairstyling
Toni & Guy Hairdressing Academy
Braintree, MA04.2019
High School Diploma -
Rockland High School
Rockland, MA06.2018
Skills
- Highlights and Lowlights
- Hair Extensions
- Social Media Platforms
- Color Application
- Women's Haircuts
- Outstanding Client Retention
- Customer Service
- Cash Register Operations
- Time Management
- Business Opening and Closing Proficiency
Timeline
Waitresses
Longhorn Steakhouse
09.2023 - Current
Waitress
Cabby Shack
05.2023 - 09.2023
Hairstylist
Sean Michaels Salon
08.2019 - 06.2023
Tanning Consultant
Tanning Plus
03.2017 - 04.2019
Hairstyling
Toni & Guy Hairdressing Academy
High School Diploma -
Rockland High School