Brittany Keller
Vine Grove,KY
Summary
I'm hardworking, dependable and detail-oriented person with strong organizational skills. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Radcliff City Hall & Radcliff Fire Department
09.2019 - Current
- Answers multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Purchase Orders
- Handles worker comp claims for all city employees
- Enters in training hours
- Took payments for city taxes and business licenses
- Issued building and electrical permits
Lab Administrative Specialist/Nursing Office Secretary
Hardin Memorial Hospital
03.2017 - 09.2019
- Registering patients
- Processing specimens
- Attends 13 committees to assist and take minutes for each meeting
- Handles all medical record forms for hospital
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Assistant
Owsley Family Chiropractic
08.2011 - 04.2014
- Handles all calls and promptly forwards them to doctor if necessary
- Sends out claims to insurance companies
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Responsible for scheduling patient appointments
- Handles patient exams
- Develops X-ray’s
- Follows up on unpaid claims
- I am familiar with several different types of insurance companies Humana, Anthem, Medicaid, Medicare, Tricare etc.…
- Faxes paper work when necessary
Customer Service/Cashier/Night Shift Manager
Baskin Robbins
04.2007 - 08.2011
- Worked cash register
- Took orders
- Served customers
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate’s Degree - Applied Science with Insurance
Elizabethtown Community Technical College
Elizabethtown, KY2013
Diploma -
John Hardin High School
Elizabethtown, KY2007
Skills
- Typing: 35-40wpm
- Good filing, organizational, communication and analytical skills
- Experience in handling confidential paperwork
- Excellent interpersonal skills, office etiquette and phone manners
- Ability to take accurate phone messages and deliver messages promptly
- Faxing Paper Work
- Good customer-relations background
- Ability to manage calendars and scheduling
- Software: All Windows operating systems, Microsoft Word, Excel, Access, PowerPoint, Publisher, and Medisoft
- Billing insurance companies
- Medical Terminology
- Insurance Eligibility Verifications
Timeline
Administrative Assistant
Radcliff City Hall & Radcliff Fire Department
09.2019 - Current
Lab Administrative Specialist/Nursing Office Secretary
Hardin Memorial Hospital
03.2017 - 09.2019
Office Assistant
Owsley Family Chiropractic
08.2011 - 04.2014
Customer Service/Cashier/Night Shift Manager
Baskin Robbins
04.2007 - 08.2011
Associate’s Degree - Applied Science with Insurance
Elizabethtown Community Technical College
Diploma -
John Hardin High School
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