Brittany Kerce

Valdosta,GA

Summary

Working customer service has always been what I loved to do. I love being able to make a connection with people. My previous work history has taught me a lot, but I’m always willing to learn more! When I worked at chickfila, I was a trainer and had the opportunity to travel to different states to train new team members at grand openings of new stores! Being a manager at the bin spot let me connect with our customers and taught me a lot about customer service.

Overview

years of professional experience

Work History

Assistant Manager/key Holder

the Bin Spot

02.2024 - 02.2025

• worked register

• handled cash

• opened/closed store

• counted registers before & after each day

• ran shifts

• counted safe at the end of each day

• went on bank runs every week with our deposits

• restocked store

• handled customer complaints/issues

• end of day paperwork

Cashier/cook

Chickfila

03.2016 - 07.2023

• took orders

• bagged orders

• handled cash/gave refunds

• cooked/prepped food in the kitchen

• assembled entrees

• ordered produce inventory

• trained new team members in all areas of store

Education

Lowndes High School

Valdosta, GA

05.2016

Skills

Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation

Staff training and development
Staff supervision
Task delegation
Staff management
Workload management
Conflict resolution
Recruiting and interviewing
Orientation and training

Timeline