Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Kindzia

Niagara Falls,NY

Summary

Dynamic server with a strong work ethic and exceptional customer service skills. Experienced hospitality professional with a proven track record in guest service excellence at Hard Rock Cafe. Recognized for implementing strategies that significantly enhance guest satisfaction and operational efficiency. Skilled in team leadership and training, fostering a collaborative environment that drives performance. Consistently achieved high customer feedback ratings and repeat business experiences through personalized service and effective multitasking. Proficient in cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere for all patrons. Committed to fostering lasting customer relationships.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

8
8
years of professional experience

Work History

Server

Hard Rock Cafe
03.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

GED -

Niagara Falls Highschool
Niagara Falls, NY

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Cleanliness standards
  • Hospitality service expertise
  • Memory retention

Timeline

Server

Hard Rock Cafe
03.2017 - Current

GED -

Niagara Falls Highschool
Brittany Kindzia