Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brittany King

Central,SC

Summary

Retail professional with over 5 years of experience in customer service, merchandising, and store leadership. Demonstrated success in team leadership, operational management, and enhancing customer experiences. Adaptable and results-oriented, consistently achieving high performance metrics.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Shopper

Walmart
Pickens, SC
06.2020 - 05.2023
  • Accurately fulfilled online orders with speed and efficiency.
  • Maintained product quality standards and met tight deadlines.
  • Provided outstanding customer service in a fast-paced environment.
  • Responded promptly to customer inquiries via phone calls or emails.
  • Suggested comparable products to replace out-of-stock items.
  • Greeted and assisted customers to foster positive experiences.
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Managed multiple clients simultaneously while maintaining high standards of service and privacy.
  • Stocked shelves with newly received merchandise according to established guidelines.

Merchandising Manager

Dollar Tree
Greenville, SC
03.2018 - 06.2019
  • Oversaw store layout and merchandising to optimize sales.
  • Trained and supervised new team members, and maintained inventory accuracy and presentation standards.
  • Maintained inventory accuracy and presentation standards.
  • Executed special projects and promotional events to drive brand awareness and increase customer engagement.
  • Located and vetted vendors, established good relationships and negotiated contracts.
  • Increased sales through targeted merchandising plans and stocking of desirable inventory.

Assistant Store Manager/Temporary Store Manager

Dollar General
Easley, SC
06.2015 - 12.2017
  • Supervised daily operations, including scheduling, cash handling, and team oversight.
  • Resolved customer issues promptly to ensure satisfaction.
  • Contributed to financial reporting and store performance improvements.
  • Coached and developed store associates through formal and informal interactions.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Education

CPC-A - Medical Coding And Billing

US Career Institute
Online
03-2025

High School Diploma -

Liberty High School
Liberty, SC
06-2012

Skills

  • Customer Service (Expert)
  • Team Leadership (Expert)
  • Inventory Management (Expert)
  • Merchandising and stocking (Expert)
  • Time management (Expert)
  • Cash Handling and POS Systems (Expert)
  • Conflict resolution (Expert)
  • Adaptability (Expert)
  • Financial Reporting (Skilled)

Certification

  • CPC-A

Languages

English
Native/ Bilingual

Timeline

Personal Shopper

Walmart
06.2020 - 05.2023

Merchandising Manager

Dollar Tree
03.2018 - 06.2019

Assistant Store Manager/Temporary Store Manager

Dollar General
06.2015 - 12.2017

CPC-A - Medical Coding And Billing

US Career Institute

High School Diploma -

Liberty High School

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