Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Knowlton

Buffalo

Summary

I am a motivated and professional individual with 10+ years of various job experience. I have worked food services, janitorial and housekeeping, retail stock associate, merchandiser and lead positions, and production and assembly line work. I specifically have experience in most shipping/receiving protocols and procedures with executing daily productions and sales. I have gained essential skills across the fields of work and hope they apply to this position. I am hard-working and motivated employee recognized by peers and other coworkers for my effective time management and teamwork skills. I hope to apply my experience to your company.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Tim Hortons
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Reduced wait times for guests by expediting food delivery from kitchen to tables.
  • Increased daily sales by upselling menu items based on customer preferences.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Utilized POS system to receive and process food and beverage orders.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Packaging Associate

SPS Temporaries
09.2023 - 11.2023
  • Inspected products before packaging to prevent shipping defective and damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Packed, weighed and shipped items per customer specifications.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Enhanced overall package presentation with meticulous attention to detail in assembly, labeling, and arrangement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Prevented product damage during transit by using appropriate packaging materials based on item specifications.
  • Increased customer satisfaction by ensuring packages were securely sealed, labeled, and shipped accurately.
  • Collaborated with team members to meet deadlines and ensure quality control standards were met.
  • Accelerated order processing speed without sacrificing quality control standards through focused time management strategies.
  • Organized items on racks, shelves and bins to maintain established order.
  • Operated tape machines, scales and label printers to package items correctly.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Consistently met or exceeded daily production quotas while maintaining focus on accuracy and quality control measures.
  • Ensured compliance with industry regulations regarding proper handling of products requiring special care during the packaging process.
  • Expedited order fulfillment through efficient coordination with other departments such as shipping, receiving, and production teams.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Inspected items for defects and damage.
  • Labeled containers, container tags or products.
  • Sorted and stacked finished items.
  • Placed items into bags, boxes or other containers.
  • Utilized adhesive labels and other materials to package items.
  • Re-packaged damaged or incorrectly packaged items.
  • Operated shrink wrap, banding and other wrapping machines.
  • Weighed packaged items to calculate total weight.
  • Cleaned and maintained production area and equipment.

Food Service Worker

Sports City Pizza
07.2023 - 09.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.

Retail Sales Associate

Family Dollar
12.2019 - 04.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Retail Merchandiser

Kmart
07.2016 - 12.2019
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Enhanced store sales through effective product placement and targeted promotions.
  • Maximized floor space utilization with strategic product arrangement, catering to customer preferences and shopping behaviors.
  • Optimized product turnover rate through regular evaluation of stock levels, clearance sales strategies, and targeted markdowns.
  • Assisted in the planning and execution of special events or promotions, driving foot traffic into the store.
  • Effectively communicated with cross-functional teams such as purchasing, logistics, marketing on matters related to retail merchandising.
  • Trained store personnel on product features to drive sales and increase product awareness.
  • Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Received new stock and input values into computer system.
  • Developed plan-o-grams and layouts that maximized sales.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.

Education

High School Diploma -

Hutchinson Central Technical High School
Buffalo, NY
06.2009

Skills

  • Multitasking
  • Customer Service
  • Cleaning and sanitation
  • Team Oriented
  • Cash Register Operation

Timeline

Packaging Associate

SPS Temporaries
09.2023 - 11.2023

Food Service Worker

Sports City Pizza
07.2023 - 09.2023

Retail Sales Associate

Family Dollar
12.2019 - 04.2021

Retail Merchandiser

Kmart
07.2016 - 12.2019

Food Service Worker

Tim Hortons

High School Diploma -

Hutchinson Central Technical High School

Similar Profiles

CREATE PROFILE
Brittany Knowlton