Brittany Korelc
Kankakee,IL
Summary
Experienced in financial client assistance and branch supply management. Proficient in Google applications, Microsoft Excel, and Word, with daily use of banking software for account management. Skilled in Meditech for healthcare systems, including patient check-in and insurance verification. Demonstrated ability as a school bus driver, ensuring safe transportation and effective communication of safety protocols.
Overview
12
12
years of professional experience
Work History
School Bus Driver
Herscher Community Unit School District #2
02.2026 - Current
- Operated school buses safely along designated routes for student transportation.
- Transported students to school punctually, adhering to assigned route schedule to ensure timely arrivals.
- Monitored student behavior and enforced rules to ensure a respectful and safe environment.
- Enforced safety protocols to maintain a secure environment for all passengers.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Maintained accurate records of daily routes and student counts to support operational efficiency and safety.
- Responded promptly to emergencies while following established safety procedures.
Patient Access Representative
St Mary’s Hospital
11.2023 - 02.2026
- Checked in patients upon arrival to emergency room, ensuring collection of identification and insurance details for seamless registration.
- Verified healthcare insurance information through OneSource to confirm eligibility.
- Streamlined insurance verification processes to ensure accurate and timely coverage information.
- Guided patients through Illinois Medicaid application process to secure coverage.
- Assisted patients with billing inquiries and payment arrangements in person and over the phone.
- Assisted patients with consent signatures and communicated notice of privacy practices to enhance patient understanding.
- Applied HIPAA privacy and security regulations while handling patient information.
- Facilitated communication of bed board messages to coordinate patient placement. for patient registrations and room transfers.
Receptionist/Teller
CommonWealth Credit Union
11.2022 - 11.2023
- Processed deposits, withdrawals, money orders, and cashier's checks for members.
- Facilitated transactions in both lobby and drive-up service areas.
- Assisted clients with mortgage and auto loan payments, ensuring timely and accurate processing.
- Supported members by answering inquiries and checking account balances, improving service satisfaction.
- Answered incoming calls and directed them to appropriate credit union departments.
- Maintained clean and welcoming reception area, creating a positive first impression for visitors.
Associate Banker
JPMorgan Chase
10.2017 - 11.2022
- Assisted clients with payment applications for mortgages, auto loans, credit cards, and charge-offs.
- Educated customers on banking products and services, improving understanding and satisfaction.
- Monitored account health and status, providing clients with timely updates for informed decisions.
- Accepted deposits and processed withdrawals for client accounts.
- Updated client account information including names, addresses, and card orders.
- Utilized tablets for client check-ins and account modifications, streamlining client interactions.
- Trained new employees on company policies and procedures.
- Ordered supplies for entire branch to maintain operational efficiency.
BDC Representative
Taylor Chrysler Dodge
10.2016 - 10.2017
- Made over 160 calls daily to potential customers to arrange appointments.
- Scheduled appointments for account executives to discuss customer requirements.
- Qualified customers seeking solutions for personal or business needs.
- Identified additional opportunities for Taylor’s products through in-depth discovery.
- Collaborated with sales team to ensure a smooth customer experience.
- Coordinated follow-up communications to strengthen customer engagement.
- Tracked leads and customer information using CRM software to maintain accurate records.
- Delivered world-class service to customers, earning trust and appreciation through meaningful interactions.
Kitchen Manager
Casey's General Store
09.2013 - 10.2016
- Trained and supervised kitchen staff on food safety standards, promoting compliance and quality.
- Supervised kitchen crew of 8-10 employees, fostering teamwork and ensuring smooth operations.
- Managed shift schedules to optimize staff deployment and coverage.
- Conducted inventory management to monitor stock levels and minimize waste.
- Ensured cleanliness and organization of store environment for safety and compliance.
- Maintained high standards of customer experience throughout service delivery.
- Handled incoming and outgoing customer calls to address inquiries and concerns.
Education
High School Diploma -
Gardner South Wilmington High School
Gardner, IL01.2014
Skills
- Vehicle operation
- Defensive driving
- Safety enforcement
- Pre-trip inspections
- Route planning
- Emergency response
- Record keeping
- Time management
- Detail orientation
- Safety-focused
- Communication skills
Timeline
School Bus Driver
Herscher Community Unit School District #2
02.2026 - Current
Patient Access Representative
St Mary’s Hospital
11.2023 - 02.2026
Receptionist/Teller
CommonWealth Credit Union
11.2022 - 11.2023
Associate Banker
JPMorgan Chase
10.2017 - 11.2022
BDC Representative
Taylor Chrysler Dodge
10.2016 - 10.2017
Kitchen Manager
Casey's General Store
09.2013 - 10.2016
High School Diploma -
Gardner South Wilmington High School