Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Kresky

Knoxville,TN

Summary

Driven Childcare Manager with proven expertise in curriculum planning and special needs care, honed at Care Bear Daycare. Excelled in staff monitoring and problem-solving, enhancing operational efficiency and educational quality. Demonstrated critical thinking and professional demeanor, achieving significant improvements in program compliance and staff performance.

Overview

10
10
years of professional experience

Work History

Childcare Manager

Care Bear Daycare
07.2018 - Current
  • Addressed behavioral and learning issues with parents and daycare management staff.
  • Used constructive problem-solving techniques to resolve parent disputes.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Stayed current on guidelines to maintain compliant program operations.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Modernized instructional plans and educational approaches to enhance student learning.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked effectively in fast-paced environments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Customer Service Representative

Wal-Mart Supercenter
02.2015 - 07.2018
  • Responded to customer requests for products, services, and company information.
  • Promptly responded to inquiries and requests from prospective customers.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Education

Diploma -

Karns High School
Knox, TN

Skills

  • Child development expertise
  • Special Needs Care
  • Curriculum Planning
  • Budgeting and finance
  • Facility Maintenance
  • Recruitment and hiring
  • Organizational abilities
  • Staff Monitoring
  • Professional Demeanor
  • Problem-Solving
  • Critical Thinking

Timeline

Childcare Manager

Care Bear Daycare
07.2018 - Current

Customer Service Representative

Wal-Mart Supercenter
02.2015 - 07.2018

Diploma -

Karns High School

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Brittany Kresky