Results-driven professional with a versatile background in food delivery and retail supervision. Adept at maintaining high standards of service and professionalism while managing time effectively to meet diverse customer needs.
Overview
14
14
years of professional experience
Work History
Uber Eats Driver
Uber Eats
Beaumont
12.2014 - Current
Delivered food orders efficiently across diverse neighborhoods.
Navigated routes using GPS for timely deliveries.
Updated customers on order status to enhance satisfaction and trust.
Maintained vehicle cleanliness and readiness for service.
Adapted to changing delivery requests and customer needs promptly.
Collaborated with restaurant staff to ensure order accuracy.
Provided exceptional customer service to enhance user experience.
Fostered positive interactions with customers and team members to support collaborative environment.
Followed safety rules to keep clean driving record with no accidents or incidents.
Ensured timely deliveries and addressed customer issues to maintain high service standards.
CVS Shift Supervisor
CVS
Beaumont
07.2023 - 08.2024
Supervised team members during shifts, enhancing operational efficiency.
Monitored inventory levels and restocked shelves.
Trained new employees on customer service protocols and store policies.
Addressed customer inquiries and resolved issues to improve satisfaction.
Assisted in cash register operations and balanced daily transactions.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assigned tasks to team members leveraging their strengths to optimize performance.
Completed opening and closing duties to facilitate business operations.
Assisted customers with product selection when needed.
Maintained accurate records of daily transactions and deposits.
Trained new employees on company policies and procedures.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Sandwich Maker
Subway
Beaumont
05.2021 - 12.2021
Prepared fresh sandwiches according to customer specifications and Subway standards.
Maintained cleanliness of workstations, adhering to food safety guidelines and protocols.
Engaged with customers to deliver exceptional service and tailor sandwich options to their preferences.
Operated kitchen equipment safely, including slicers, grills, and ovens for food preparation.
Followed company recipes and procedures to maintain consistency in sandwich quality.
Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
Prepared sandwiches according to customer specifications, including ingredients and condiments.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Greeted customers in a friendly manner and answered questions about menu items.
Ensured all products were fresh by checking expiration dates on food packages.
Restocked supplies and maintained cleanliness of condiment stations and front counter to ensure smooth operations during peak times.
Maintained clean and organized customer and food preparation areas, supporting efficient service during busy hours.
Organized food preparation stations and regularly replenished supplies.
Human Resources Assistant
Lamar State College-Orange
Orange
08.2012 - 12.2012
Organized and maintained employee personnel files, ensuring secure handling of sensitive data.
Maintained accurate records of employee information, supporting compliance and informed decision-making.
Gathered personnel records from other departments or employees.
Handled confidential information with strict adherence to privacy protocols, safeguarding employee trust.