Brittany Lancaster
Administrative Assistant
St Louis,MO
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Bellefontaine Neighbors City Hall
St. Louis, MO
11.2022 - Current
- Prepared and prioritized calendars and correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Composed correspondence, reports and meeting notes.
- Processed invoices for payment using accounting software applications.
- Composed, edited and typed complex memos and reports with job-related software.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
Sales Associate
Dirt Cheap
St. Louis, MO
07.2021 - 10.2022
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Administrative Assistant
TJ's Pizza Co.
St Louis, MO
10.2018 - 03.2020
- Responded effectively to sensitive inquiries or complaints.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Processed invoices for payment using accounting software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
Sales Associate
QuikTrip
St Louis, MO
08.2014 - 12.2018
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Handled customer complaints in a professional manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Riverview Gardens Sr. High School
St Louis, MOSkills
- Office Administration
- Bookkeeping
- Filing
- Invoice Processing
- Clerical Support
- Multitasking and Prioritization
References
References available upon request.
Timeline
Administrative Assistant
Bellefontaine Neighbors City Hall
11.2022 - Current
Sales Associate
Dirt Cheap
07.2021 - 10.2022
Administrative Assistant
TJ's Pizza Co.
10.2018 - 03.2020
Sales Associate
QuikTrip
08.2014 - 12.2018
Riverview Gardens Sr. High School
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