Brittany LaPorte'
Buffalo,NY
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Skilled Licensed Practical Nurse offering 8+ years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements.
Overview
10
10
years of professional experience
Work History
Licensed Practical Nurse
ECMC Hospital
04.2021 - Current
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care coordination.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Hospital Aide
ECMC (Eric County Medical Center)
04.2021 - Current
- Provides for patients' personal hygiene such as bathing, oral care, shaving, bowel and bladder elimination and administering cleansing enemas
- Applies anti-embolic stockings, ace wraps, abdominal binders, leggings, splints or prosthetic devices
- Assists with admission, transfer and discharge of patients
- Provides direct supervision and observation of patients who are at risk for harming themselves or others.
- Improved patient comfort by providing attentive and compassionate care during hospital stays.
- Assisted nurses with daily tasks, ensuring efficient workflow and timely medical care for patients.
Contact Tracer
PCG Staffing Solutions (NYS Department of Health)
12.2020 - 07.2021
- Contact tracers quickly locate and talk with patients, assist in arranging for patients to isolate themselves, and work with patients to identify people with whom positive COVID-19 patients have been in close contact with.
Customer Service Representative
Bank of America
12.2019 - 11.2020
- Worked in a professional, fast-paced environment that requires accuracy, multi-tasking, and clearly communicating resolutions in an efficient manner
- Listening to, understanding and providing solutions for our clients' needs and fully resolve their situation the first time concerning deposit accounts, personal loans and credit cards
- Provide clients with a personalized rewarding experience that starts with answering clients' questions as well as understanding each client's unique needs
- Use resources and innovative technology to optimize the client experience and inform and educate clients on how to conduct simple transactions through our mobile application and online banking.
Claims Service Representative
Geico
08.2018 - 11.2019
- Empathize, listen and assist auto claims for customers
- Learn and explain insurance concepts and contracts, complex claims handling, liability disputes and settlement negotiation with clients
- Investigate and process a variety of insurance claims ranging from minor fender-benders to major disasters
- Displayed strong attention to detail, time management and decision-making skills in a fast-paced, high-volume call center.
V.N.A.(Kaleida Health)
03.2017 - 08.2018
- Supports patients by providing housekeeping and laundry services
- Preparing and serving meals and snacks; running errands
- Assists patients by providing personal-services, such as, bathing, dressing, and grooming.
Health force
10.2013 - 08.2018
- Works under the supervision of nurse to deliver high quality care to patients
- Making beds and helping clean rooms as well as cleaning out bedpans and changing soiled sheets
- Observe not only the obvious changes in a patient's physical condition but the subtleties of their emotional state.
Education
Licensed Practical Nursing - Nursing
Erie 2 BOCES
Buffalo, NY06.2015
High School Diploma -
Leonardo Da Vinci High School
334 Porter Ave , Buffalo NY 1420106.2010
Skills
- Wound care
- Tracheostomy suction and care
- Stages I-IV pressure sore care
- Admitting and discharging
- Vital Signs
- Documenting Intake
- Meditech documentation
- Patient/family education
- Encouraging/ Motivating Patients
Timeline
Licensed Practical Nurse
ECMC Hospital
04.2021 - Current
Hospital Aide
ECMC (Eric County Medical Center)
04.2021 - Current
Contact Tracer
PCG Staffing Solutions (NYS Department of Health)
12.2020 - 07.2021
Customer Service Representative
Bank of America
12.2019 - 11.2020
Claims Service Representative
Geico
08.2018 - 11.2019
V.N.A.(Kaleida Health)
03.2017 - 08.2018
Health force
10.2013 - 08.2018
Licensed Practical Nursing - Nursing
Erie 2 BOCES
High School Diploma -
Leonardo Da Vinci High School
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