Brittany Larsen
Yorkville,IL
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate Financial Representative
Northwestern Mutual Life Insurance
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Responded promptly to client inquiries via email or phone calls, offering clear explanations regarding account activity or changes
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Provided timely updates on project status to clients, ensuring transparency throughout the entire process while building trust in our services.
- Supported new client onboarding process by gathering necessary documentation and completing required paperwork accurately.
- Complete life insurance applications, ensuring all necessary information and documentation were included.
- Reviewed daily status reports to monitor application progress and identify any issues
- Handled policy changes and ensured all updates were properly documented
Licensed Esthetician
Independent Self Employment
01.2018 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, IPL laser, and other advanced treatments to address various skin concerns.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Disability Assistant
State of Illinois
08.2017 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Collaborated closely with nursing staff for seamless coordination of patient intake processes.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted independence among patients by teaching self-care skills and assisting with adaptive equipment.
- Liaised between patients'' families and medical professionals, relaying critical information regarding changes in condition or treatment updates.
- Monitored patient progress, documenting observations in medical records to inform treatment plans and ensure continuity of care.
Patient Care Technician
Rush Copley Medical Center
01.2015 - 09.2019
- Patient care is my primary job in my career
- I help admit and discharge patients
- I obtain their weights and vitals at admission and every four hours
- Update patient charts so their nurses and doctors can obtain their most recent activity
- While working the third shift I help assist the nurses while they do their evaluations and rounds
- Ensure to stock all the patient and utility rooms
- The benefit of the working registry is I get the first pick to float to other departments, which I thoroughly enjoy
- It's exciting to have the opportunity to experience something new and different every night
- I either work as a tech on the floor or work as an observer in the ER
CNA - Certified Nursing Assistant
The Tillers Nursing Home and Rehab
12.2012 - 06.2017
- Generally, I work the third shift
- At the beginning of my shift, I receive reports from the previous shift, hand out linens, do bed checks, and get the vitals that the nurses request
- In the mornings we have a routine of toileting the residents, then I give them bed baths or wash them up at the sink
- Then I continue to get them prepared for breakfast
- I am experienced with the hoyer and sit-to-stand machines
- Throughout the day I make sure to keep up with charting on their epic system
In Home Care Provider
Home Helpers
04.2012 - 01.2015
- I assist my clients by getting them dressed, and assisting them to the bathroom if needed
- I provide them with companionship, play games, and engage in conversation
- Help maintain a tidy environment in their home by helping them with their laundry, dishes, and cleaning
- Run errands for them such as taking them grocery shopping, and doctor appointments, and assist them in making appointments as well
- My main job is to be there for any assistance they may need to help maintain their independence and stay living in their own home
Shipping and Receiving
Boombah
12.2010 - 07.2011
- Estimate materials or labor requirements, measure, weigh or and count products or materials
- Prepare Instructions for workers
- Use hand and press tools, mark and cut fabrics and apparel
- Worked on sublimation and fusion heat press to apply vinyl to apparel
Provide Customer Service
The Children's Place
10.2010 - 05.2011
- Advise clients or customers, Answer customer or public inquiries, Arrange merchandise display, Clean rooms or work areas, Demonstrate goods or services, Greet customers, Inspect merchandise, Sell merchandise, Use computers to enter, access or retrieve data, Use sales techniques
Caregiver/Personal Assistant
Bridges of Wisconsin
05.2010 - 10.2010
- Maintain records of patient care, Administer medication, Provide patients and families with emotional support, Change bed linens, wash and iron patients' laundry, Entertain, converse with, or read aloud to patients, Plan, purchase, prepare, or serve meals and Perform a variety of duties as requested by the client
- My main position was working with mentally and physically disabled children
- I did the weekend program where I would provide around-the-clock care At one of our company's homes
Assistant
Boombah
12.2008 - 05.2010
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
Education
Certified Licensed in Aesthetician -
Naperville Skin Institute
Naperville, IL05.2018
Certificate in Nursing assistant -
Waubonsee Community College
Plano, IL01.2007
Skills
- Account documentation
- Multitasking
- Reliability
- Excellent communication
- Loan applications
- Life insurance
- Claims processing
- Data entry proficiency
- Insurance products
- Organization
- Teamwork
- Customer service
- Organizing and prioritizing work
- Documentation skills
- Underwriting guidelines
Certification
- CPR/First Aid, Present
- Certified Nursing Assistant (CNA), Present
- State Tested Nursing Assistant, Present
- MEDICAL ESTHETICIAN, 10/01/18
Timeline
Associate Financial Representative
Northwestern Mutual Life Insurance
05.2023 - Current
Licensed Esthetician
Independent Self Employment
01.2018 - Current
Disability Assistant
State of Illinois
08.2017 - 05.2023
Patient Care Technician
Rush Copley Medical Center
01.2015 - 09.2019
CNA - Certified Nursing Assistant
The Tillers Nursing Home and Rehab
12.2012 - 06.2017
In Home Care Provider
Home Helpers
04.2012 - 01.2015
Shipping and Receiving
Boombah
12.2010 - 07.2011
Provide Customer Service
The Children's Place
10.2010 - 05.2011
Caregiver/Personal Assistant
Bridges of Wisconsin
05.2010 - 10.2010
Assistant
Boombah
12.2008 - 05.2010
Certificate in Nursing assistant -
Waubonsee Community College
- CPR/First Aid, Present
- Certified Nursing Assistant (CNA), Present
- State Tested Nursing Assistant, Present
- MEDICAL ESTHETICIAN, 10/01/18
Certified Licensed in Aesthetician -
Naperville Skin Institute
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