To secure a challenging career where customer service experience, motivation, and commitment to excellence can be utilized and advanced.
Work History
Cashier/ Food runner
McDonalds
01.2006 - 01.2012
Took customer orders. Executed monetary transactions. Provided customer assistance. Sanitized work stations and maintained organization. Stocked and prepared inventory. Prepared and assimilated outgoing orders per customer request.
Server
SugarHouse Casino
01.2012 - 01.2017
Familiarize guests with menu and daily specials. Accurately record and serve multi-course food and drink orders. Tally bills and perform monetary transactions.
Bartender
Marv’s Sport’s Bar
08.2017 - 01.2017
Present bar menu, mix ingredients to prepare alcoholic and non-alcoholic beverages, check customers identification and confirm legal drinking age, comply with food and beverage regulations, and interact with customers.
Table Games Dealer
SugarHouse Casino
01.2017 - 01.2018
Able to deal Black Jack, Spanish 21, Three Card Poker, and Mini Bok table games. Responsibilities include dealing cards, playing house hands, determining winners, exchanging money for chips, detected cheaters, and display excellent interpersonal skills.
Home Health Aide
Care First Nursing Inc
03.2018 - 09.2025
Delivered compassionate personal care to enhance clients' daily living activities.
Assisted with medication management, ensuring adherence to prescribed schedules.
Monitored vital signs and reported changes in health conditions to healthcare professionals.
Developed and implemented individualized care plans tailored to client needs.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Followed nutritional plans to prepare optimal meals.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Developed individual care plans for clients based on specific needs.
Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Assisted with end-of-life care.
Scheduled and coordinated medical appointments.
Education
High School - undefined
Fair Hill Community High School
01.2008
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Training
September 2017 – January 2018 SugarHouse Casino Dealer School: Philadelphia, PA
Qualifications
Determined, dedicated, and enthusiastic. Able to work in a fast paced environment. Friendly and professional when interacting with the public.