Brittany Lavery
Strategic People & Culture Professional
Raleigh,NC
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain high-quality employees. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale, organizational commitment and optimizing productivity. Track record of improving employee satisfaction, transforming work life balance and increasing corporate value. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
11
11
years of professional experience
Work History
Strategic People Manager
Center for Leadership Studies
Cary, NC
10.2021 - Current
- Support top-level decision-making through strategy planning by forging productive relationships with strategic leadership
- Support employee satisfaction and organizational effectiveness through policy modernization and implementation of innovative programs that increase employee loyalty and reduce turnover
- Bolster company-wide productivity and increase organizational commitment due to thorough research and analysis of employee satisfaction, compensation and organizational support trends
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions by outlining strategic resourcing needs
- Owned employee life cycle from onboarding to exit of over 40 employees
- Conducted company-wide town hall meetings to convey updates and organized production of annual corporate meetings, and culture events
- Serving as key advocate for various personnel issues, managing employee claims involving performance-based and harassment incidents as well as performance reviews
- Manage company-wide strategic initiatives
- Revamp file share systems to accurately update internal documentation process for efficiency and confidentiality
- Report directly to and support CEO
- Successfully maintained clean, valid driver's license and access to reliable transportation
Strategic People Operations Specialist
Leadership Studies
Cary, NC
01.2021 - 10.2021
- Research trends around employee satisfaction, support and benefits to increase employee retention through satisfaction
- Increased company-wide norms for work life balance, providing internal job aids for adoption
- Support top-level decision-making around employee satisfaction and updates to employee programs
- Develop and implement modernized policies and programs based on root cause analysis in deficient areas to identify and resolve central issues.
- Support overall employee satisfaction and organizational effectiveness
- Encouraged and promoted ideas aligned to business needs and benefits.
- Recruit and onboarding early career employees
Account Executive
Center for Leadership Studies
Cary, NC
01.2020 - 03.2021
- Created and executed account strategies to present services to key decision makers.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
Independent Consultant
Rodan+Fields
Raleigh, NC
04.2016 - 04.2019
- Foster relationships with new and existing customers through strategic selling & high-quality customer service.
- Researched latest market trends to provide current knowledge to clients.
- Planned and executed sales events in both online and in-person formats.
- Kept consistent inventory and placed orders for new product stock.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Improved client sales by automating system e-commerce feature.
Regional Sales Manager
Dreambox Learning
Raleigh, NC
07.2012 - 06.2015
- Support K-12 schools & districts through consultative selling to impact student achievement in mathematics.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Finalized sales contracts with high-value customers.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Executed successful promotional events and trade shows.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Account Executive
Blackboard
Raleigh, NC
10.2010 - 06.2012
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Communicated between internal and external stakeholders, clients and vendors.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
- Created and executed account strategies to present services to key decision makers.
- Presented product concepts and offerings to clients based on established specifications and preferences.
- Prepared forecasts and mapped resources to most valuable opportunities.
Office Services Coordinator
Ward & Smith, PA
Raleigh, NC
05.2009 - 08.2010
- Upheld strong vendor relations and sourced new vendors for specific needs.
- Provided administrative support for diverse business requirements.
- Monitored stock of office supplies to report shortages to management.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative employees.
- Arranged corporate and office conferences for company employees and guests.
Education
Master of Arts - Psychology of Leadership
Penn State University
World Campus05.2021
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC05.2009
Skills
- Organizational Consulting
- Innovative Problem-Solving
- Strategic Recruitment
- Onboarding, Training and Development
- Employee Lifecycle Satisfaction & People Support
- Policy Improvement Recommendations
- Innovation, Originality and Creativity
- Cross-Functional Collaboration
- Internal Document Development
- Improving Organizational Standards
- Flexible & Adaptable
- Conflict Resolution
- Self-Motivated
- Excellent work ethic
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
To be able to look back upon one’s life in satisfaction, is to live twice.
Kahlil Gibran
Timeline
Strategic People Manager
Center for Leadership Studies
10.2021 - Current
Strategic People Operations Specialist
Leadership Studies
01.2021 - 10.2021
Account Executive
Center for Leadership Studies
01.2020 - 03.2021
Independent Consultant
Rodan+Fields
04.2016 - 04.2019
Regional Sales Manager
Dreambox Learning
07.2012 - 06.2015
Account Executive
Blackboard
10.2010 - 06.2012
Office Services Coordinator
Ward & Smith, PA
05.2009 - 08.2010
Master of Arts - Psychology of Leadership
Penn State University
Bachelor of Arts - Psychology
East Carolina University
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