Multiple Microsoft programs
Hi, I’m
Brittany Laws
LEAD CLEANING TECHNICIAN
Detroit,MI
Summary
Dedicated Lead Cleaning professional with over 12 years of experience exceeding company goals as well as utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
2
Languages
Work History
KBS ServicesRomulus , MI
Housekeeping Supervisor
05.2022 - Current
Job overview
- Residential Cleaning
- Commercial Cleaning
- Interviewing
- Inventory Control
- Laundry
- Manufacturing
- Merchandising
- Leadership
- Assembly
- Time management
- Time & attendance systems
- Management
- Recruiting
- Packaging
- Sales
- Cash Handling
- Warehouse Experience
- Retail Sales
- Custodial experience
- Maintenance
- Microsoft Word
- POS
- Quality Assurance
- Administrative Experience
- Store Management Experience
- Buffing
- Supervising Experience
- Computer Operation
- Freight Experience
- Order Picking
- Pricing
- Load & Unload
- Floor Care
- Shipping & Receiving
- Materials Handling
- Environmental Services
- Pallet Jack
- Machining
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Maintained required records of work hours, budgets and payrolls.
- Employed best maintenance and safety practices with Number% incident rate.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
- Surpassed sales goals by improving service delivery.
- Directed team of Number personnel in busy hotel with Number rooms.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
- Worked with front desk to respond promptly to all guest requests.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Joys Cleaning ServiceAllen Park, MI
Lead Cleaning Technician
10.2010 - 01.2021
Job overview
- Lead cleaning crews that worked at large corporate sites
- Communicated with clients and corporate staff to ensure clients were happy
- Interviewed and hired cleaning crew members
- Tracked inventory and submitted orders
- Maintained company equipment
- Checked on cleaning staff at various sites to ensure compliance with company standards
- Lead all cleaning crews and ensured policies and procedures were followed at all times.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Prepared annual budgets with controls to prevent overages.
- Completed point of sale opening and closing procedures.
Store Setup, WalmartCanton, MI
06.2010 - 11.2016
Job overview
- Responsible for assisting with the pre-opening duties for the store
- The duties included, processing shipment, setting the floor, and stockroom work, among other tasks
- Cycle count regularly to maintain the highest level of inventory accuracy
- Operate within multiple software systems to ensure the completion of all tasks
- Assist in maintaining engaging and creative displays
- Process shipment efficiently
- Help to keep the retail store organized, clean, and presentable at all times
- Other duties as assigned.
Education
Schoolcraft College
Bachelor's degree from Business Management
Skills
Writing skillsCommunication skillsMicrosoft ExcelMicrosoft PowerpointRemodeling
Ordering cleaning supplies
Employee evaluations
Ordering cleaning supplies
Cleaning bathrooms
Window cleaning
Dusting furniture
Cleaning and sanitation
Payroll understanding
Budget administration
Care of fine art
Performance improvements
Folding clean laundry
Sorting and washing laundry
Vacuuming and sweeping
Training and mentoring
Team Building
Employee scheduling
Inventory replenishment
Materials requisition
Preventive Maintenance
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Software
Timeline
Housekeeping Supervisor
KBS Services
05.2022 - Current
Lead Cleaning Technician
Joys Cleaning Service
10.2010 - 01.2021
Store Setup, Walmart
06.2010 - 11.2016
Schoolcraft College
Bachelor's degree from Business Management