Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brittany Lee

Summary

Shipping supervisor in the corrugated packaging industry with 2 years' experience. Further experiences in sales, human resources, and training. Looking to add value to your business and grow my career while enhancing your customer's experiences through process driven management. My goal is to focus on the manufacturing setting and continue to learn leadership skills while driving core values.

Overview

6
years of professional experience

Work History

ADDRESS
Lebanon, IN

Job overview

McKinley Packaging
Lebanon, Indiana

Shipping Supervisor
06.2022 - Current

Job overview

  • Manage 50 dock shipping department
  • Manage local and OTR logistics
  • Maintain a 150,000 sqft WHS, with 50 mmsf of product
  • Supervise and direct 25 employees
  • Communicate with all departments and customers daily
  • 3 months training in Customer service prior to moving to Shipping Supervisor
  • Orchestrate routing with accurate shipment documentation
  • Boosted inventory and recordkeeping accuracy by 150%
  • Inspect loading operations for improvements in efficiency and safety
  • Pull and verify all packaged items for shipment
  • Communicate daily with vendor representatives to resolve damaged shipments and item shortages.
  • Set up local shipments according to the receiver
  • Conduct counts and audits of inventories to identify and resolve discrepancies in records, monthly
  • Collaborate with Sales Manager to drive and monitor sales prospecting to maximize truck load quantity
  • Share responsibility for PNL
  • Operate forklifts and lift trucks to move items around warehouse

DS Smith Packaging
Lebanon, Indiana

Account Manager/Training Coordinator/HR
02.2021 - 04.2022

Job overview

  • Manage top accounts
  • Enter new orders
  • Verify machine capacity for each order
  • Communicate within departments and customers
  • Address quality issues
  • Build and train new and existing employees
  • Conduct interviews and hire employees in hourly roles
  • Maintain records for all training quality documentation requirements
  • Coached and trained employees on equipment that I can run and processes that are involved
  • Maintain HR required files

Brookes Sports
Whitestown, IN

HR Coordinator/Trainer
06.2019 - 01.2021

Job overview

  • Post and coordinate new recruits
  • Coordinate temporary employees and fulltime employees
  • Support 400 associates
  • Maintain programs and files regarding all human resources
  • Support management needs
  • Develop and implement SOPs and training
  • Conduct training as required
  • Build relationships with associates on all levels

PAR
Indianapolis, Indiana

Account Manager
09.2018 - 06.2019

Job overview

  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers
  • Maintained accurate records of customer accounts, payments and payment plans
  • Listened to customers and negotiated solutions that met creditor and debtor needs
  • Initiated repossession process or service disconnection upon failure of other collection methods
  • Monitored customer accounts for payment delinquency and initiated collection efforts

State Farm Mutual
Whitestown, IN

Insurance Sales Agent
03.2018 - 09.2018

Job overview

  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.

Edward Rose and Sons
Carmel, IN

Leasing Consultant
01.2017 - 01.2018

Job overview

  • Greeted clients, showed apartments, and prepared leases
  • Collected rent and tracked resident payments and information in computer system
  • Resolved conflicts between tenants regarding noise, encroachments, and parking
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
  • Responded to requests and scheduled appointments for property showings
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
  • Implemented and enforced policies and procedures to maintain properties to highest standards

Education

Zionsville High School

University Overview

J. Everett Light Career Center

University Overview

Ivy Tech Community College

University Overview

Skills

  • KIWI
  • SAP – Microsoft - CRM
  • LINKEDIN - Wwwlinkedincom/in/brittany-lee3301a51a2
  • Selling abilities
  • Time Management
  • Customer Service
  • Insurance License, L&H and Property & Causality
  • Yardi
  • Account Management
  • Accounts Payable
  • Office Management
  • Property Leasing
  • Cold Calling
  • Event Planning
  • CRM Software
  • Fair Housing Regulations
  • Accounts Receivable
  • Human Resources
  • Workday
  • Payroll

Timeline

Shipping Supervisor
McKinley Packaging
06.2022 - Current
Account Manager/Training Coordinator/HR
DS Smith Packaging
02.2021 - 04.2022
HR Coordinator/Trainer
Brookes Sports
06.2019 - 01.2021
Account Manager
PAR
09.2018 - 06.2019
Insurance Sales Agent
State Farm Mutual
03.2018 - 09.2018
Leasing Consultant
Edward Rose and Sons
01.2017 - 01.2018
ADDRESS
Zionsville High School
J. Everett Light Career Center
Ivy Tech Community College
Brittany Lee