Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Brittany Lewis

Brittany Lewis

Realtor
Pike Road

Summary

Results-driven professional with proven success in customer relations, improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.

Overview

17
17
years of professional experience

Work History

Realtor

First Call Realty of Montgomery
10.2023 - Current
  • Leverage social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Advise and inform prospective clients on current market activities and conditions.
  • Provide expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Foster trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Deliver exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Write contracts to outline sales and purchases of properties.
  • Assist buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Generate leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
  • Increase property sales by effectively marketing listings and utilizing strong negotiation skills.
  • Improve efficiency by implementing streamlined systems for managing appointments, tracking leads, and organizing paperwork related to property transactions.

Insurance Agent

State Farm
01.2018 - 02.2019
  • Maintained high standards of customer service by building relationships with clients.
  • Identified potential risks for clients and recommended appropriate insurance coverage.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Rural Carrier Associate

United States Postal Service, USPS
03.2016 - 01.2018
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely delivery of priority packages, adhering to strict deadlines and quality standards.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Increased safety awareness with thorough vehicle inspections and regular maintenance checks.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
  • Developed strong relationships with customers, fostering trust and loyalty through reliable service.
  • Handled cash transactions accurately for postage due payments, ensuring proper documentation and timely deposits.
  • Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.

Hostess-Transferred to F&B, Cocktail Server

Wind Creek Wetumpka
01.2008 - 06.2011
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions..
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to manage bills and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served beverages promptly with focused attention to customer needs
  • Assisted in training new hires, providing guidance and best practices.
  • Increased sales with upselling techniques and thorough knowledge of items and promotions.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Learned and followed local alcohol laws to keep compliant with regulations.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Built rapport with guests to enhance their experience and encourage return visits.

Education

Bachelor of Science - Entrepreneurship

Auburn University of Montgomery
Montgomery, AL
05.2001 -

Associate of Arts - Health Care Administration

University of Phoenix
Online
05.2001 -

Skills

    Administrative support

    Database management

    Client relations

    Relationship building

    Sales

    Business development

    Problem-solving

    Flexible and adaptable

    Organization and time management

Accomplishments

Received Top Volume Realtor Award for Excellence in Sales and Customer Service- March 2024


National Honor Society of Leadership and Success-AUM

Timeline

Realtor

First Call Realty of Montgomery
10.2023 - Current

Insurance Agent

State Farm
01.2018 - 02.2019

Rural Carrier Associate

United States Postal Service, USPS
03.2016 - 01.2018

Hostess-Transferred to F&B, Cocktail Server

Wind Creek Wetumpka
01.2008 - 06.2011

Bachelor of Science - Entrepreneurship

Auburn University of Montgomery
05.2001 -

Associate of Arts - Health Care Administration

University of Phoenix
05.2001 -

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